My RE200 can’t find my 5g network from router.

My RE200 can’t find my 5g network from router.
My RE200 can’t find my 5g network from router.
Yesterday
Model: RE200
Hardware Version: V4
Firmware Version:

From any other device I can see my 5g network but not from RE200 to expand it. 
My ISP is VTR from Chile and the router is an Arris, can't find the model. 
Thanks. 

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