Frequency change

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Frequency change

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Frequency change
Frequency change
2020-06-02 18:00:34
Model: Deco P9  
Hardware Version: V12
Firmware Version: AV 1200 + AC 1000

I understand that the P9 mesh network operates on 2.4 and 5 G frequencies, but when I try to connect smart devices to my network they indicate that I have to deselect 5 G to be able to link the devices to my network ...all the smart devices like light switches, plug-ins and garage door opener only operate on 2 G. I am not able to link these devices. I hope someone can help me. Thank you!

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#1
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3 Reply
Re:Frequency change
2020-06-04 12:21:08

@Zman20 

Hi,

We have released a new firmware for the Deco P9, you can update to the new firmware, and then switch off the 5G network on the Deco temporarily.

After you set up your smart devices successfully, you can decide to turn on the 5G or not by yourself.

Good day!

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#2
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Re:Frequency change
2020-06-08 03:32:14

@TP-Link_Deco Thank you for your reply.  How do you update to the new firmware?

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#3
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Re:Frequency change
2020-06-11 12:13:56

@Zman20 

Hi, you can update the firmware via the Deco app.

https://www.tp-link.com/support/faq/1599/

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#4
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