Deco M4 is not Auto changing wifi channel

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Deco M4 is not Auto changing wifi channel

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Delderek

2020-06-04 15:54:54

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Registered: 2020-05-15

Deco M4 is not Auto changing wifi channel

2020-06-04 15:54:54

Model: Deco M4

Hardware Version: V1

Firmware Version: 1.1.8. Build 20190917 Rel. 76172

So frustrating. All wi fi analyser apps i have downloaded are confirming that the wifi channels that my Deco is using are the weakest (channels 48 for 2.4 ghz and channel 9 for 5ghz). This has never changed despite rebooting a couple of times.

When i add a guest wifi fi it chooses the same (poor) channels. My wifi is dropping in and out regularly.

It seems farcical. Please help. Are my devices (3 decos) faulty?

1 Reply

David-TP

2020-06-05 12:23:30

Posts: 12812

Helpful: 1800

Solutions: 1294

Stories: 9

Registered: 2020-04-14

Re:Deco M4 is not Auto changing wifi channel

2020-06-05 12:23:30

@Delderek

Hi,
Have you tried to reboot the main Deco?

May I know your network diagram in detail? Are the Deco units connect to each other via Wi-Fi or wired? Are they on the same floor? How far between the Deco units?

How about the LED status on the Deco when the drop problem happens?

When you connect a PC to the Deco by an Ethernet cable, does the PC has a stable connection?

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Deco M4 is not Auto changing wifi channel

Deco M4 is not Auto changing wifi channel

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