Router resetting on its own

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Router resetting on its own

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router resetting on its own
Router resetting on its own
2020-06-15 11:06:45 - last edited 2020-06-19 05:51:32
Model: TL-WR845N  
Hardware Version: V4
Firmware Version: 0.9.1 3.16 v0001.0 Build 190219 Rel.55060n

The router is getting reset automatically on its own. This happens a number of times in a day. Every time I have to restore the settings that I had backed up in order to get it connected to the internet. Why is this happening and is there any solution for this problem?

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#1
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1 Accepted Solution
Re:Router resetting on its own-Solution
2020-06-18 08:21:37 - last edited 2020-06-19 05:51:32

@Jigar_Faria 

 

Hello, ensure the router firmware is up-to-date and it is powered on by the original power adapter.

 

Try to reset the router to its factory and set it up again, don't upload the old configuration file into the router, check again if the auto-reset issue will happen.

 

If no change at all, contact your local tech support to check the warranty cause the device seems faulty.
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

 

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Re:Router resetting on its own-Solution
2020-06-18 08:21:37 - last edited 2020-06-19 05:51:32

@Jigar_Faria 

 

Hello, ensure the router firmware is up-to-date and it is powered on by the original power adapter.

 

Try to reset the router to its factory and set it up again, don't upload the old configuration file into the router, check again if the auto-reset issue will happen.

 

If no change at all, contact your local tech support to check the warranty cause the device seems faulty.
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

 

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Re:Router resetting on its own
2020-06-19 04:38:58

@Solla-topee The router firmware is up to date and is powered by the orginial adaptor that came with the box. I also tried resetting the router to factory default but the same problem persists.

Solla-topee wrote

@Jigar_Faria 

 

Hello, ensure the router firmware is up-to-date and it is powered on by the original power adapter.

 

Try to reset the router to its factory and set it up again, don't upload the old configuration file into the router, check again if the auto-reset issue will happen.

 

If no change at all, contact your local tech support to check the warranty cause the device seems faulty.
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

 

 

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