Computer will not stay connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Computer will not stay connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Sir_J_Tidus

2020-06-23 14:15:19 - last edited 2020-06-24 05:46:32

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-06-23

Computer will not stay connected

2020-06-23 14:15:19 - last edited 2020-06-24 05:46:32

Model: Archer AX1500

Hardware Version: V1

Firmware Version: 1.0.1 Build 20200319 Rel. 62764(5553)

I bought this router to speed up the internet at my office. a quick run down of the network i have here. Two Windows 10 computers, and one MAC. I haver GO-SW-8GE Gigabit Switch and a TP-Link AX1500 router. I connect the MAC and my work computer to the switch and everything is good. when i connect the main computer to the network, it will not stay connected to the internet. I can keep it online long enough to open a webpage. I have changed up the eithernet ocrds to all new ones.

1 Reply

Kevin_Z

2020-06-24 06:15:22

Posts: 21755

Helpful: 5137

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:Computer will not stay connected

2020-06-24 06:15:22

@Sir_J_Tidus

Hello, what is the detailed network topology, is it modem-GO-SW-8GE Gigabit Switch-TP-Link AX1500? What is the model number of this GO-SW-8GE Gigabit Switch?

Is your main computer connected to the AX1500 by wireless (2.4G or 5G) or via an Ethernet cable? How about the internet LED on the AX1500 when the internet is dropping, is it orange or green?

What if you connect the AX1500 to the modem directly? Will the connection is stable?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Computer will not stay connected

Computer will not stay connected

Information

Voters 0

Tags