Deco X60 shows disconnected in app, yet unit has a solid green light

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Deco X60 shows disconnected in app, yet unit has a solid green light

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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-15 11:29:57

@imikem 

I question how many WiFi rainbows do you have at the slave that often is disconnected?

Min have often two, and it seems to work for some days before disconnect even with the trubbeling firmware from May. So when I read you text it not better at all if I should try it. 
 

Have anyone tried to downgrade instead, I mean use the firmware from April? 
Is the April firmware more stable then the one from May that were released in the beginning of June?

 

in the Swedish TP-link product site for the X60, the latest firmware from May is not shown. Is this because the trouble we experience? 

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#43
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-15 11:36:32
I have two "rainbows" on each device. Signal strength was one of the first things TP-Link support checked for me, and they were satisfied with the strength. The firmware does not show up in the application as it is still considered beta at this time. The only way to apply it is to download it from the link TP-Link provides, and install it through their web interface. Has anyone heard anything more from support? They have gone silent for around 5 or so days now. I have been reduced to rebooting both slaves every morning, to ensure they don't go offline during the day. It works most days.
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#44
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-15 13:14:50

@imikem 

The beta it's working for me not a single disconnection over three day.

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#45
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-15 13:23:21
Well that's positive! Could be a hardware failure for me then if that remains consistent for you and other users. Curious as to what settings you have turned on. For me: IPv4 & v6: set to dynamic IP DHCP Server: One subnet IPTV/VLAN: Disabled MAC Clone: Disabled TP-Link DDNS: Disabled SIP ALG: Disabled Fast Roaming: Enabled Beamforming: Enabled operating Mode: Router Malicious Content Filter: On Intrusion Prevention System: On Infected Device Quarantine: On
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#46
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-15 22:11:10

@EastNeverDie if the beta firmware is working for you let's hope Tp link issue a new firmware upgrade

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#47
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-16 00:06:04

@imikem 

I have the sip alg enabled

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#48
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-16 03:17:26

@imikem 

 

Hello, sorry for any trouble caused by the Deco network.

 

Can you please confirm again what is the current firmware on your Deco app for all the three units? The latest beta firmware version is 1.2.4 Build 200707, if your version is not the latest, please update it first and here is the download link:

https://static.tp-link.com/2020/202007/20200709/Deco_X60_V1_1.2.4_200707_RE_offline.zip

 

Thanks a lot.

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#49
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-16 09:19:35 - last edited 2020-07-16 09:21:34

@TP-Link_Deco 

 

Ive got the same issue but iam not sure if i want to install the Beta software. (iam not really technical and scared that i brick my units).

Can you give an estimation when we can expect a 'normal' software upgrade for this issue?

 

Kind regards

 

 

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#50
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-16 11:30:50
I was on the previous beta you supplied 20200703. I have applied the 20200709 beta this morning. I will monitor this new beta now, and post my findings over the next few days. Thanks.
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#51
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Re:Deco X60 shows disconnected in app, yet unit has a solid green light
2020-07-16 15:33:40

I have the same problem, more less since last May software upgrade. I don't want to install beta software.

When will official public soft update be available? Of course fixing this bug 😉

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#52
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