Deco X60 shows disconnected in app, yet unit has a solid green light
Randomly one of my slave units will show in the app in a disconnected state, yet the light remains solid green. Whenever this occurs, my iOS devices tell me they are unable to connect to the WIFI, but all other devices remain connected and can find the internet with no issues. The only way I can get rid of the disconnected state is to unplug the unit for 10 seconds and plug it back in. Once done, all iOS devices connect back up and the "disconnected" status in the app changes to online. Anyone else encounter this? It happens randomly. I could go an entire day without it occuring (rare) or it could happen up to four times in one day.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I question how many WiFi rainbows do you have at the slave that often is disconnected?
Min have often two, and it seems to work for some days before disconnect even with the trubbeling firmware from May. So when I read you text it not better at all if I should try it.
Have anyone tried to downgrade instead, I mean use the firmware from April?
Is the April firmware more stable then the one from May that were released in the beginning of June?
in the Swedish TP-link product site for the X60, the latest firmware from May is not shown. Is this because the trouble we experience?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
The beta it's working for me not a single disconnection over three day.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@EastNeverDie if the beta firmware is working for you let's hope Tp link issue a new firmware upgrade
- Copy Link
- Report Inappropriate Content
I have the sip alg enabled
- Copy Link
- Report Inappropriate Content
Hello, sorry for any trouble caused by the Deco network.
Can you please confirm again what is the current firmware on your Deco app for all the three units? The latest beta firmware version is 1.2.4 Build 200707, if your version is not the latest, please update it first and here is the download link:
https://static.tp-link.com/2020/202007/20200709/Deco_X60_V1_1.2.4_200707_RE_offline.zip
Thanks a lot.
- Copy Link
- Report Inappropriate Content
Ive got the same issue but iam not sure if i want to install the Beta software. (iam not really technical and scared that i brick my units).
Can you give an estimation when we can expect a 'normal' software upgrade for this issue?
Kind regards
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I have the same problem, more less since last May software upgrade. I don't want to install beta software.
When will official public soft update be available? Of course fixing this bug 😉
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 18504
Replies: 110