Can't connect devices to range extender

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Can't connect devices to range extender
Can't connect devices to range extender
2020-06-29 19:59:11
Model: TL-WA850RE
Hardware Version:
Firmware Version:

I have a Sky router, and have set up the N300 range extender as I should have. My phone has good connection the extender via the Tether App but when I try to connect my Laptop or Xbox to the extender, I type in the password (which is the same as the router) and it just comes up with a message saying 'can't connect to network'. Can anyone help me with this? Thanks.

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Re:Can't connect devices to range extender
2020-07-01 09:39:48

@Danshelpline 

 

Hello,

 

Are both the SSID and password the same as the Sky router? Does the laptop or Xbox connect to the Sky router wifi fine?

 

Please try to change the SSID of the extender and see how it goes:

How to find or change the wireless settings of TP-Link Range Extender

 

You may also try to restart both the laptop and Xbox, or try to remove the wireless profile on them.

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