No internet but light is green

No internet but light is green
No internet but light is green
2020-07-01 08:26:19
Hardware Version: V2
Firmware Version: 1.10.5

Hi,

My deco unit is showing a green light but the laptop, ipad and cellphone are indicating "no internet". The deco app also indicates that the unit is disconnected.

This has happened 5 times in the last 3 days. After a while, it fixes itself but this is very annoying if it happens while I'm in a video call for work. Does this mean that the unit is starting to crash?

Appreciate any help here.

 

Regards,

Clare

 

 

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