Archer AX6000 2.4 GHz not working

Re:Archer AX6000 2.4 GHz not working
2020-10-16 07:51:07 - last edited 2020-10-16 07:52:42

Problem only exists when 3.0 flash drive is directly attached to the router. Using extension cable solves this issue. There isn't any problems with 2.4Ghz band now. Cheers!

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Re:Archer AX6000 2.4 GHz not working
2020-10-16 10:56:39

@Kevin_Z 

 

Yes i have change it still the same problems and the Dutch costumer service know about the bad latest firmware but they are also waiting for a solution for this problem. I dont use the usb on the router and dont use smart content. 

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Re:Archer AX6000 2.4 GHz not working
2020-10-19 05:54:03

@Ignatov 

 

Hi, glad to hear that the issue is resolved by adding a USB extension cable, thanks a lot for sharing your resolution with the community.

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Re:Archer AX6000 2.4 GHz not working
2020-10-19 05:55:36

@TobyBoy 

 

Hi, sorry to hear that. You may keep in touch with the local support team and they will help you out.

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Re:Archer AX6000 2.4 GHz not working
2020-10-20 11:43:17 - last edited 3 weeks ago

 

@Kevin_Z 

they also have problems with the latest firmware version 1.1.1 Build 20200714 rel.18254 and also clearly see in various reports that it comes from the latest firmware version. When is a solution to this since you cannot downgrade the router because it is stated in the comment if you have installed it on your router

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Re:Archer AX6000 2.4 GHz not working
3 weeks ago

Hi @TobyBoy, thanks for getting back.

 

To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

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