What can I do if I have devices in several houses ?

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What can I do if I have devices in several houses ?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
What can I do if I have devices in several houses ?
What can I do if I have devices in several houses ?
2020-07-10 19:01:03 - last edited 2020-07-12 15:46:50

Hello,

 

I have 2 Kasa smart Wi-fi Plug in a house, and 2 others in a second house.

 

As Google Home allows only one associated Kasa account, I tried to configure the 4 Wi-fi Plugs in the same account.

Unfortunately, it doesn't work : the app accept the devices from only one home at a time.

 

If I understand well, I must dissociate one Kasa account all the time, and then re-associate the other account each time I go from one house to the other.

Is there a better solution ?

Thank you for your help,
Guillaume.

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Re:What can I do if I have devices in several houses ?
2020-07-15 08:26:14

@Kysban 

 

Hello,

 

Basically, there won't be an issue adding the Kasa plugs in different locations to the same Kasa account, but if you cannot add the plugs, please help check more details and we will investigate:

1. When you tried to add the plugs in location B, which steps did you get stuck with, and is there any error message on the Kasa app?

2. Are house A and house B in the same region or in different countries?

 

Thanks.

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