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Router not working.

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Router not working.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router not working.
Router not working.
2020-07-11 11:23:51
Model: TL-WR720N  
Hardware Version:
Firmware Version:

The router suddenly became non-responsive after a power surge. I tried resetting but it didn't work.
 

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Re:Router not working.
2020-07-20 09:15:11

@stonde 

 

Hi,

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it stops working? 

 

Try one more time to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

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