Archer AX20 unable to connect to internet?

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Archer AX20 unable to connect to internet?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

IanSantiago

2020-07-16 10:13:42

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Registered: 2020-07-16

Archer AX20 unable to connect to internet?

2020-07-16 10:13:42

Model: Archer AX20

Hardware Version:

Firmware Version:

Hardware Version: V3

Firmware Version: not sure

Recently bought the Archer AX20. Set up everything step by step following guides, everything works but internet led light shows orange. I.P address shows 0.0.0.0 when logged in the router.

Contacted customer service few times and had them guide me on the set up but same result. Took the router to tp-link center at Berjaya Timesquare to let them setup for me but still unable to connect.

When i plugged in my old router it works fine. Anyone can help me on this?

Currently using a huawei modem provided by Maxis.

My setup :

Internet -> Huawei HG82045H5 modem -> Archer AX20

1 Reply

Kevin_Z

2020-07-20 05:41:49

Posts: 21587

Helpful: 5041

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Registered: 2018-12-24

Re:Archer AX20 unable to connect to internet?

2020-07-20 05:41:49

@IanSantiago

Do you have any VLAN IP provided by Maxis? If yes, please refer to the below instructions to configure it to give it a go:

How to configure VLAN ID for your internet connection on wireless router

It is also suggested to contact your ISP to confirm if there is anything else required in order to configure a wireless router to connect to its internet.

Good days.

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Archer AX20 unable to connect to internet?

Archer AX20 unable to connect to internet?

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