Great wifi speed with extender but now nothing

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Great wifi speed with extender but now nothing

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Great wifi speed with extender but now nothing
Great wifi speed with extender but now nothing
2020-07-19 18:29:31
Model: TL-WPA4220 KIT  
Hardware Version: V1
Firmware Version:

Hello.

 

I was given a TP Link Wif-Fi extender which up until now has been amazing.

I followed the initial set up routine and then put the extender in my garage. The wifi speed was absolutley fantastic but over the last few days its been very very bad.

I've re-set and tried the set up again and again but no joy.

 

The unit gets rather warm to the point a little hot. Do you think its died?

 

Any ideas ?

 

Thanks in advance 

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Re:Great wifi speed with extender but now nothing
2020-07-20 01:54:49 - last edited 2020-07-20 01:55:26

@LaurieUK 

Hello,

 

For the slow speed issue, please try the following the suggestions:


1. Please only connect one end-device to the powerline unit by cable/WIFI and check whether the wireless or wired speed is slow? 


2. Please try the troubleshooting steps in this FAQ:  https://www.tp-link.com/en/support/faq/2231/


3. Please relocate the Powerline units in the same room or plug into the same power strip to do the test speed again.                                                                                                                                                                                                         

(Note: during speed tests, do not run any high bandwidth activities like P2P download, gaming, or video streaming.)


If the issue persists, please let us know the troubleshooting steps you have tried in details and help confirm some information:


1. Please send us the Photos of speed test results from the main router and Powerline units.

                                                               

2. The photo of the Powerline rate on tpPLC Utility.


3. May I know the hardware on the label of the powerline unit and the firmware version on tpPLC Utility?

 

4. When did you buy the powerline devices and when did the issue begin?

 

5. Y  ou have mentioned that the powerline product is rather hot, please locate the router under a cool and well-ventilated environment, that is to say, put it under the open area, not cover it with any objects, avoid direct heat or excessive sunlight. Then check if it can work well. 

 

May it help and have a nice day!
 

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