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Band Isolation

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Band Isolation

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Band Isolation
Band Isolation
2020-07-19 23:57:04
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20200427 rel.80857

Hello,

 

Took me a while to figure this out so thought about sharing it.

 

Starting point : my printer would disappear from my network after a few seconds after power on.

 

I first blamed the latest firmware of the printer but it worked fine for a friend with Google APs.

 

I then blamed the OS but again, not only the same friend did not experience similar issues, but I was having the same problems on 4 different machines at home : the printer would always disappear.

 

The I noticed that my amplifier was not available anymore and I coulnd not use Spotifiy Connect.

 

The problem had to be the router. After spending one afternoon playing around, I realised that If I do not enable Smart Connect and set different SSIDs for the 2.4 and 5.0GHz bands, problems start occuring between devices connected to the 2.4 band and devices on the 5.0GHz band as well as devices physically connected to the LAN (i.e. ethernet). As if the 2.4GHz connected devices were isolated from the rest ?!

 

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#1
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3 Reply
Re:Band Isolation
2020-07-20 00:58:42

@Benoa 

 

Hello,

 

It seems that we do receive some feedback from several customers that there might be an issue with the communication between the 2.4G and 5G network, but we have released a beta firmware for it, can you please give it a go and monitor the result?

https://static.tp-link.com/2020/202007/20200713/ax6000v1_us-up-ver1-1-2-P3[20200709-rel81803]_sign_2020-07-10_10.57.45.zip

 

Sorry for any trouble caused and look forward to your reply.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Band Isolation
2020-07-20 01:20:31

@Kevin_Z thanks for the quick reply. I'm sorry but this is used in a SOHO environment and I can't afford wasting more time on this. Please let me know when it's fixed.

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#3
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Re:Band Isolation
2020-08-05 08:45:29

@Benoa 

 

Hi, sorry about that.

 

If this is the case, please kindly wait for the new firmware release, which won't be long now.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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