Archer XR500v Firmware Update

Archer XR500v Firmware Update
Archer XR500v Firmware Update
2020-08-05 17:40:13 - last edited 2020-08-30 03:45:24

Hi everyone,

 

I'm looking for Archer XR500v support page, so I can find and download it's latest firmware update.

 

I didn't found it in any Tp-link website(any country).

 

If anyone have this information, please share it here.  Thank you in advance.

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#1
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1 Accepted Solution
Re:Archer XR500v Firmware Update-Solution
2020-08-30 03:44:43 - last edited 2020-08-30 03:45:24

@Sandeep81 

Good day.

It is a service provider only.

So we did not have any common firmware for online updates.

If this device is not given by the ISP and reconfigured by them already, please try to get a common model, such as Archer VR600, VR900.

Really sorry for the inconvenience.

Thank you very much for your understanding and support.

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#13
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Re:Archer XR500v Firmware Update
2020-08-10 05:45:29 - last edited 2020-08-10 05:47:31

@Favoretto 

Hello!

Thank you very much for your patience.

This router is a specialized model for internet service providers.

https://service-provider.tp-link.com/gpon/archer-xr500v/

Normally, the service providers would update the firmware automatically for customers on their side.

Thank you~

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Re:Archer XR500v Firmware Update
2020-08-19 05:51:13

@Favoretto My Tp link Archer xr500v running above 60c, is it a problem? What about your xr500v temperature? 

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Screenshot_20200815-011126.jpgDownload
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Re:Archer XR500v Firmware Update
2020-08-20 04:07:15
There should be a way to download Tp link Archer xr500v model latest firmware. It has bugs, plz upload latest firmware.
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Re:Archer XR500v Firmware Update
2020-08-20 08:32:01

@Favoretto 

Hi,

How long did you have the device?

When you touch the router itself, is it really hot as the temperature shows?

And if you power off the modem for a while, after it cool down, how long will it take to get back to 60c?

By the way, how long have you had the device and when did this issue start?

 

Thank you!

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Re:Archer XR500v Firmware Update
2020-08-20 09:21:21

@Sunshine 

Its newly purchased 10 days back only., from day one if I touch it feels normal heat, but showing temperature value above 60C. I think its a bug in firmware. Please can you post latest firmware of Tp link Archer xr500v. 

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Re:Archer XR500v Firmware Update
2020-08-20 19:50:00

@Sunshine 

 

Hi,

 

I just byed 2 units 2 weeks ago. I'm not a ISP. I'm using this device with my current ISP. 

 

It's looks like a firmware BUG. My 2 units crash after 2 days after turned on. 

 

Why we don't see a support page for this device, for a normal customers like me obtain support? 

 

I really need to have access to latest firmware. If this device should be sold only to ISP'S, please let me know, so I'll move fw to return with my TP-LINK distributor.

 

Thank you.

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#8
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Re:Archer XR500v Firmware Update
2020-08-20 19:50:27
Yes, similar here.
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Re:Archer XR500v Firmware Update
2020-08-20 20:24:11

@Favoretto Yes bro. Wrong Temperature bug. There is another problem with this model. My wifi 5mhz signal suddenly goes out of wifi list. After restart signal comes. Suddenly 5mhz signal out of radar.. Did you face this problem? 

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Re:Archer XR500v Firmware Update
2020-08-22 14:04:20
Hi Srinivas9326, I am exactly the same issue with 5ghz being connected to about 20mins or so and then I have to manually connect to 2.4GHZ or I have to logon manually into 192.168.1.1 (Admin page) and in the wireless settings menu and save the settings for both 2.4Ghz & 5Ghz post which again the 5Ghz network comes back for another 20mins. Its quiet annoying, I have spoken to my ISP here in Mumbai loads of times since yesterday after I bought this router and they are clueless what to do and blaming the issues are TPlink. Did you get a firmware update for the router? I am trying to search for this update online but its been in vain. I have contacted the TPlink support and awaiting their response, if I get one I shall keep you posted. If incase you get any update on this, please do post it up here. Thanks in advance.
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Re:Archer XR500v Firmware Update-Solution
2020-08-30 03:44:43 - last edited 2020-08-30 03:45:24

@Sandeep81 

Good day.

It is a service provider only.

So we did not have any common firmware for online updates.

If this device is not given by the ISP and reconfigured by them already, please try to get a common model, such as Archer VR600, VR900.

Really sorry for the inconvenience.

Thank you very much for your understanding and support.

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#13
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