Archer C6 - WIFI (2.4G and 5G) suddenly turning off and no way of turning on except via power cycle)
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Archer C6 - WIFI (2.4G and 5G) suddenly turning off and no way of turning on except via power cycle)
Hi Everyone,
Asking for your assistance or comments if anybody of you encountered this problem already and if there is a solution.
Sorry a bit long and details but just want to make sure that I dont leave anything out.
- Archer C6 bought last March 2019. Since then till 2 days ago everything worked ok.
- Problem started 2 days ago wherein wifi (|both 2.4g and 5g) just suddenly turns off.
- Wifi LED on router face is off.
- Inside the router - status page, Both 2.4G and 5G wireless radio says "Off"
- Inside the router - wireless - wireless settings page, In both 2.4G and 5G tabs, the "Enable Wireless Radio" button is checked but grayed out. All succeeding fields in that area is also grayed out.
- I am sure that the Archer C6 is not broadcasting any Wifi Signal since all Wifi Devices in the immediate vicinity cannot see my SSID and has no network connection.
- Wired connections are not affect since all wired devices has continous LAN and WAN connections.
- Sometimes, by doing a power cycle it re-enables the radios but a lot of times it does not help.
- There was also an instance wherein i got fed up with the power cycle that I just left it with no wifi and just continued using my wired devices, only to find out 4 hours later that the radios re-enabled by themselves but turn off again sometime after. Noticed this because all of my wireless devices just received viber messages that was sent earlier.
- Thought this was a firmware issue, I updated to the latest firmware as suggested by the router setup page (router page - system tools - firmware upgrade). Was able to install the latest firmware but this did not fix the issue.
- Next I did was to bring back the device to factory defaults - still did not solve the problem.
- Last I did before writing this, with factory default settings - i made the router a stand alone device (no WAN or WIFI devices connected to it) just the power adapter and 1 Windows 10 PC connected by LAN. Using the LED lights on top of the router and the router setup page, I observed the behaviour of the radio's. --> Still off and fields are grayed out.
Any troubleshooting steps that you can suggest to fix this issue or is time to buy a different router.
Thanks.
Arthur.
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