Deco M9 Plus Update Assistant - Incorrect TP-Link IP
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Hi,
I'm trying to use the M9Plus_2.0_upgrade_tool_v1.1.1_win32.exe but i'm reciving the error below. I'm a 100% sure about my e-mail and password to connect to my Deco App.
Already reseted my password, but continuos the same error.
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Hi all,
For those whose Deco M9 Plus V2 are still running the older 1.2.x firmware, please follow the below guidance to update your firmware to the newer 1.4.0 version and you will get more features on your Deco system.
1. We have released a new firmware for the Deco M9 Plus V2, and below is the download link, which is marked Deco M9 Plus(EU)_V2_200324, or Deco M9 Plus(US) _V2_200324 on the local official website:
https://www.tp-link.com/support/download/deco-m9-plus/#Firmware
2. This new firmware can ONLY be updated via the Upgrade Tool, you cannot update it via web nor on the Deco app. Upgrade Tool can be downloaded from the below link and there is a guide in it tells you how to upgrade the firmware:
https://www.tp-link.com/support/download/deco-m9-plus/#Utility
3. If someone cannot log into the Upgrade Tool with your correct TP-Link ID and password, please refer to the below FAQ to do some basic troubleshooting:
https://www.tp-link.com/support/faq/2930/
Thank you all.
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I had the same issue. And I ended up performing the last step of the answer marked as a solution. Step 3 of the solution points to a faq. The last suggestion in the faq is to disable all virtual network adapters you may have.
I disabled all network adapters (including bluetooth, teamviewer, vpn, virtualbox) on my desktop except the (wired) adapter connected to my home network. After disabling all the controllers I ran the Deco M9 Plus Update Assitant, version 1.1., again and I could login, detect my deco's and update them.
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Hi all,
For those whose Deco M9 Plus V2 are still running the older 1.2.x firmware, please follow the below guidance to update your firmware to the newer 1.4.0 version and you will get more features on your Deco system.
1. We have released a new firmware for the Deco M9 Plus V2, and below is the download link, which is marked Deco M9 Plus(EU)_V2_200324, or Deco M9 Plus(US) _V2_200324 on the local official website:
https://www.tp-link.com/support/download/deco-m9-plus/#Firmware
2. This new firmware can ONLY be updated via the Upgrade Tool, you cannot update it via web nor on the Deco app. Upgrade Tool can be downloaded from the below link and there is a guide in it tells you how to upgrade the firmware:
https://www.tp-link.com/support/download/deco-m9-plus/#Utility
3. If someone cannot log into the Upgrade Tool with your correct TP-Link ID and password, please refer to the below FAQ to do some basic troubleshooting:
https://www.tp-link.com/support/faq/2930/
Thank you all.
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Hello @Flyndresnik,
Only worked for me when I created a virtual machine with Windows 7 and did the update running the application inside the virtual machine.
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@Ricardo_Sa Worked now for me from Win 10 Home v. 1909.
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I have the same issue. Windows 10 Pro, update 2004.
EDIT:
Solved my problem, I forgot to turn off VPN.... totally my own mistake.
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Looks like only works on old Windows 10 versions. Try to install in a virtual machine a windows 10 version 1903 or 1909.
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@TP-Link_Deco I can't find any Upgrade Tool on the page: https://www.tp-link.com/support/download/deco-m9-plus/#Utility. Actually, I can't find the tool anywhere and I need to upgrade my deco M9 plus to a more secure version. Everything with TP-link seems like a mesh!
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@TP-Link_Deco OK, finally found the Update Tool on the Swedish site. What a mesh...
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