VR600 Slow speed on 5Ghz new firmware

VR600 Slow speed on 5Ghz new firmware
VR600 Slow speed on 5Ghz new firmware
2020-08-09 14:10:57 - last edited 2020-08-09 15:15:33
Hardware Version: V2
Firmware Version: 0.4.0 0.9.1 v0074.0 Build 200701 Beta.71362n

Hi has anyone else noticed that the latest Firmware Version:0.4.0 0.9.1 v0074.0 Build 200701 Beta.71362n slows down the throughtput on wifi 5ghz.

 

I have tried changing the channels and made no difference. its been fine prior to the updgrade the speed appears to be capped at 48mpbs despite havng a faster connection and not noticed any issues before only since the update.

 

I have tested it on Lan and the speed is as expected its just on Wi-Fi

 

Firmware Version:0.4.0 0.9.1 v0074.0 Build 200701 Beta.71362n Hardware Version:Archer VR600 v2 00000000
 

 

Thanks 

0
0
#1
Options
7 Replies
Re:VR600 Slow speed on 5Ghz new firmware
2020-08-10 01:52:52

@steven0151 

Good Day,

Thank you very much for your feedback.

For your case, could you please help us check the following information:

  1. Except for the 5ghz, the 2.4ghz, and wired Ethernet connection are so far so good, right?
  2. May I know how much speed you are supposed to get from 5ghz? And how about the speed of  4ghz and Ethernet connection as well?
  3. Who is your internet service provider and can I have a picture of the status page?
  4. Could you please also check the link speed on the device when it is connected to the 5ghz? https://www.tp-link.com/support/faq/2265/

Thank you~

0
0
#2
Options
Re:VR600 Slow speed on 5Ghz new firmware
2020-08-10 06:46:59 - last edited 2020-08-10 07:01:26

@Sunshine 

 

Hi I have attached a picutre and a PDF of the router stats. The sync speed on 5ghz and its 868mbps but the speed when running speed tests does not go above 49mbps this is the same on other both windows and Macbook. the ISP is TalkTalk (UK) and when connected by LAN the speed is around 59mbps and prior to the firmware update both LAN and Wifi would get around 59-60mbps. its only since the firmware update the speed will not go about 49mbps. 

 

I have had the VR600 for a couple of years and I have good knowledge of the VR600 and the issue has only appeared since the firmware upgrade. I am thinking of going back to the previous version as the latest fimware doesnt appear to work as good.

 

The firmware also states beta and was downloaded from here https://www.tp-link.com/uk/support/download/archer-vr600/#Firmware 

 

Thanks 

 

File:
Archer VR600.pdfDownload
0
0
#3
Options
Re:VR600 Slow speed on 5Ghz new firmware
2020-08-14 02:51:39

@steven0151 

Good day.

Thank you very much for your detailed information.

Recently, we got some feedback about our new firmware and our engineers are working on it.

For further updated news, please keep attention to our official website.

Your cooperation is highly appreciated.

Thanks a lot.

0
0
#4
Options
Re:VR600 Slow speed on 5Ghz new firmware
2020-08-14 06:56:30 - last edited 2020-08-14 06:57:48

@Sunshine Thank you for the update.

 

Are you aware that the on the UK website https://www.tp-link.com/uk/support/download/archer-vr600/#Firmware the firmware is a beta version ? This is not good service from TP-Link especally when the website states "This firmware has enhanced the performance and it's recommended to upgrade to this firmware for better experience" 

 

My experaince has got worse not better using the latest Beta firmware!
 

 

 

0
0
#5
Options
Re:VR600 Slow speed on 5Ghz new firmware
2020-08-18 02:13:25

@steven0151 

Good day!

Sorry for the delay.

Have you set up the QoS on the modem before?

And may I know if all the 5ghz compatible devices are up to 49m/s on the 5ghz of VR600?

Later we might need to forward your case to our engineers for further help and please check your message box.

Thank you!

0
0
#6
Options
Re:VR600 Slow speed on 5Ghz new firmware
2020-08-18 07:09:37

@Sunshine Thank you I will respond to your message

0
0
#7
Options
Re:VR600 Slow speed on 5Ghz new firmware
2020-09-25 17:35:39

@steven0151 i have some issue after update last Firmware 

 

0
0
#8
Options