Change wifi xhannel feature request

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Change wifi xhannel feature request

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Change wifi xhannel feature request
Change wifi xhannel feature request
2020-08-09 20:04:32 - last edited 2020-08-10 09:59:06
Model: Deco S4  
Hardware Version: V2
Firmware Version: 1.4.0 20200628

I have a wifi analyser app that suggests my Decos 5GHZ signal has significant interference on the channel it is on (44) and suggests better channels.

I cannot manually change the channel.

My Decos are in AP mode with a virgin superhub 3. I have left the superhubs wifi on for now and have moved superhub channels away from that of the Deco's but analyser app still reports congestion / inference ( at 90%) on channel 44. I think the app is recognising my neighbours ( also Virgin broadband) Internet hence the congestion.

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Re:Change wifi xhannel feature request-Solution
2020-08-10 09:59:02 - last edited 2020-08-10 09:59:06

@Hobnobs 

 

Hello, thanks for asking.

 

Currently, it's unable to change the channel on the Deco device as it will select the best channel automatically to have good Wi-Fi performance and it is unable to change the Wi-Fi channel or channel width on the Deco manually.

 

If you notice that your Deco Wi-Fi network is sharing a channel with several other networks, don’t worry. Crowded isn’t the same as busy, even though some channel scanning apps tell you one specific channel is bust, they don’t always measure other sources of congestion and interference. Non-Wi-Fi signals (like those from microwaves, Bluetooth devices, cordless phones, garage door openers, baby monitors, etc.) can all congest a channel but may not show up in a scan. So it’s possible that a channel can appear empty, while it is, in fact, saturated with other kinds of interference. 

 

If your Deco Wi-Fi network is using a crowded channel but you aren’t experiencing slow speeds, don't worry. Your point is always scanning its environment to choose the channel that is most likely to give you the best Wi-Fi. 

 

BTW, you may try to enable the 2.4G only for the guest network and enable 5G for the main to give it a go, then monitor the performance, which may be a good try.

 

Hopefully, that answers your question but let us know if you need more details.  

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Re:Change wifi xhannel feature request-Solution
2020-08-10 09:59:02 - last edited 2020-08-10 09:59:06

@Hobnobs 

 

Hello, thanks for asking.

 

Currently, it's unable to change the channel on the Deco device as it will select the best channel automatically to have good Wi-Fi performance and it is unable to change the Wi-Fi channel or channel width on the Deco manually.

 

If you notice that your Deco Wi-Fi network is sharing a channel with several other networks, don’t worry. Crowded isn’t the same as busy, even though some channel scanning apps tell you one specific channel is bust, they don’t always measure other sources of congestion and interference. Non-Wi-Fi signals (like those from microwaves, Bluetooth devices, cordless phones, garage door openers, baby monitors, etc.) can all congest a channel but may not show up in a scan. So it’s possible that a channel can appear empty, while it is, in fact, saturated with other kinds of interference. 

 

If your Deco Wi-Fi network is using a crowded channel but you aren’t experiencing slow speeds, don't worry. Your point is always scanning its environment to choose the channel that is most likely to give you the best Wi-Fi. 

 

BTW, you may try to enable the 2.4G only for the guest network and enable 5G for the main to give it a go, then monitor the performance, which may be a good try.

 

Hopefully, that answers your question but let us know if you need more details.  

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