Deco M5 connecting to furthest deco

Deco M5 connecting to furthest deco
Deco M5 connecting to furthest deco
2020-08-10 02:42:45 - last edited 2020-08-10 09:34:52
Model: Deco M5
Hardware Version:
Firmware Version: 1.44

Hi. All my deco M5 units are connecting to the furthest (next to modem) deco unit. 
 

i have tried resetting all the units, remove and adding them back and 2 units out of 4 continue to connect with the furthest most deco unit 

 

so my 2nd floor deco is connecting to my my main deco in the garage when in fact there are 2 deco on the main floor which are closer. 
 

No success with tech services. 
 

i am discouraged! What can I try as a last resort?

thanks 

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Re:Deco M5 connecting to furthest deco-Solution
2020-08-10 09:34:47 - last edited 2020-08-10 09:34:52

@Nadajoey1 

 

Normally, Deco will select the best source unit to connect automatically, and there is currently no option on the Deco app to force it to connect to a certain source unit. 

 

Can't say for now whether we'll add such a feature to force a Deco unit to connect to a certain one but we will feedback to the development team, who will evaluate the feasibility to improve it.

 

Good day.

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Re:Deco M5 connecting to furthest deco-Solution
2020-08-10 09:34:47 - last edited 2020-08-10 09:34:52

@Nadajoey1 

 

Normally, Deco will select the best source unit to connect automatically, and there is currently no option on the Deco app to force it to connect to a certain source unit. 

 

Can't say for now whether we'll add such a feature to force a Deco unit to connect to a certain one but we will feedback to the development team, who will evaluate the feasibility to improve it.

 

Good day.

Best Solution
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#2
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