This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.AC1300 Deco M5 - I already install and connect the 3 deco, when i put it on their location, the color is green but when i check in my deco app, it shows one of the deco is disconnected? Is there a problem with the unit? Can you please help me..thanks
Hello, please help confirm below info and we will try to fix it:
1. What is the current network diagram?
2. What is the LED status of the problematic Deco M5? Try to power it off then on to confirm again.
Below are some suggestions you can give it a go.
1. Relocate this problematic Deco node.
2. Swap the locations of the Deco.
3. Ensure the firmware is up to date.
If it is this specific Deco unit fails to join the network, refer to the below instructions to reconfigure it:
https://www.tp-link.com/support/faq/1447/
May it help and have a nice day.
Hello, please help confirm below info and we will try to fix it:
1. What is the current network diagram?
2. What is the LED status of the problematic Deco M5? Try to power it off then on to confirm again.
Below are some suggestions you can give it a go.
1. Relocate this problematic Deco node.
2. Swap the locations of the Deco.
3. Ensure the firmware is up to date.
If it is this specific Deco unit fails to join the network, refer to the below instructions to reconfigure it:
https://www.tp-link.com/support/faq/1447/
May it help and have a nice day.
Helpful: 0
Views: 663
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
