Archer A9 connection drops after an hour

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2020-08-16 09:44:17 - last edited 2020-08-17 12:34:39

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Registered: 2020-07-26

Archer A9 connection drops after an hour

2020-08-16 09:44:17 - last edited 2020-08-17 12:34:39

Model: Archer A9

Hardware Version: V6

Firmware Version: 1.1.0 Build 20200416 rel.72485

Hi Team,

My PPPOE connection drops after using it for an hour. My other iBall-Baton router works perfectly with same PPPOE conenction.

Please guide.

I have attached logs as well.

Thank you.

File:

syslog-2020-04-16.logDownload

1 Reply

2020-08-19 09:56:58

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Re:Archer A9 connection drops after an hour

2020-08-19 09:56:58

Hello,

May I know who is your ISP? Can we have the model number of your modem?

When the WAN PPPoE connection is down, you can still get internet access by plugging your computer directly to the modem?

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