WAN connection error!

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WAN connection error!

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WAN connection error!
WAN connection error!
2020-08-17 17:13:01 - last edited 2020-08-18 08:37:15
Model: Archer A6  
Hardware Version:
Firmware Version:

I have purchased a new tplink ac1200 archer A6 but it's not able to connect to internet it's giving error The WAN port is unplugged. I don't have modem. 

Internet is working as I am directly connect the cable with my laptoyand working. But not working with router.

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Re:WAN connection error!-Solution
2020-08-18 08:36:47 - last edited 2020-08-18 08:37:15

@ZahidHyd 

 

Hello,

 

May I know who is your ISP? What is the network bandwidth provided by your ISP?

 

Please reset the A6 first and then log into the A6 web interface and confirm if there is a status for the Internet Negotiation speed:

https://www.tp-link.com/support/faq/2472/

Try to change it to 100Mbps Full Duplex or 1000Mbps Full Duplex on System Tool-System Parameters.

 

If none of the above helps, try to contact your reseller to replace it as it seems the WAN port is faulty.

 

Good day.

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Re:WAN connection error!-Solution
2020-08-18 08:36:47 - last edited 2020-08-18 08:37:15

@ZahidHyd 

 

Hello,

 

May I know who is your ISP? What is the network bandwidth provided by your ISP?

 

Please reset the A6 first and then log into the A6 web interface and confirm if there is a status for the Internet Negotiation speed:

https://www.tp-link.com/support/faq/2472/

Try to change it to 100Mbps Full Duplex or 1000Mbps Full Duplex on System Tool-System Parameters.

 

If none of the above helps, try to contact your reseller to replace it as it seems the WAN port is faulty.

 

Good day.

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