Cannot find my QNAP Nas after setup of Deco M5

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Cannot find my QNAP Nas after setup of Deco M5
Cannot find my QNAP Nas after setup of Deco M5
2020-08-21 19:51:08 - last edited 2020-08-27 02:55:38
Model: Deco M5  
Hardware Version:
Firmware Version:

Hi guys, I have the following setup. I cannot find my NAS and the Deco App cannot locate my NAS IP address. I had set my NAS to static IP. Can anyone help me out? Thank you very much

 

 

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Re:Cannot find my QNAP Nas after setup of Deco M5-Solution
2020-08-27 02:55:22 - last edited 2020-08-27 02:55:38

@Paladin776 

 

Hi,

 

As per your layout, the main Deco and the NAS are connected to the front-end modem/router, thus they belong to two different networks and the devices in the Deco network won't see the NAS.

 

You may connect the NAS to the main Deco M5 and you should be able to see it on the client.

 

Or, you can try to do a port forwarding or DMZ on the front-end modem/router to allow the NAS to be accessed from an outside network.

 

Good days.

Please leave me a message if I haven't seen your post and your issue is quite urgent!
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Re:Cannot find my QNAP Nas after setup of Deco M5-Solution
2020-08-27 02:55:22 - last edited 2020-08-27 02:55:38

@Paladin776 

 

Hi,

 

As per your layout, the main Deco and the NAS are connected to the front-end modem/router, thus they belong to two different networks and the devices in the Deco network won't see the NAS.

 

You may connect the NAS to the main Deco M5 and you should be able to see it on the client.

 

Or, you can try to do a port forwarding or DMZ on the front-end modem/router to allow the NAS to be accessed from an outside network.

 

Good days.

Please leave me a message if I haven't seen your post and your issue is quite urgent!
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