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Archer C20 AC750 Wireless Dual Band Router is giving very low speed

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Archer C20 AC750 Wireless Dual Band Router is giving very low speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

S.chatterjee

2020-08-23 16:15:37 - last edited 2020-08-26 06:37:56

Posts: 3

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Registered: 2020-08-23

Archer C20 AC750 Wireless Dual Band Router is giving very low speed

2020-08-23 16:15:37 - last edited 2020-08-26 06:37:56

Model: Archer C20

Hardware Version: V5

Firmware Version: 0.9.1 4.16 v0001.0

I have bought this router from amazon one month ago, the connection light on the router which is supposed to be orange when there is no connection has never functioned it never change even if there is no connection it stays yellow-ish not orange. Now as the router was giving me good up and down speed of 18mbps and 12mbps as I am having a 20mbps connection so I was happy. But it's been 3 weeks now the router is not working properly the speed has dropped drasticly, i have checked other routers with same connection speed and they give like 11mbps where mine gives 3mbps so there is no problem with isp now I haven't updated to latest firmware because of bricking problems. Please @tplink help !!!

1 Accepted Solution

Kevin_Z

2020-08-26 06:37:33 - last edited 2020-08-26 06:37:56

Posts: 21750

Helpful: 5135

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re: Archer C20 AC750 Wireless Dual Band Router is giving very low speed -Solution

2020-08-26 06:37:33 - last edited 2020-08-26 06:37:56

@S.chatterjee

Hello,

3M is the wired speed when your computer is connected to the C20 or the wireless speed?

Who is your internet service provider and what is the current network topology?

Without any devices connected, please connect one computer to the C20 directly and to test the speed for 3 times and show us the screenshots of the test results.

Meanwhile, please check the speed by connecting the same computer to the modem directly so that we can do a comparative analysis.

Please ensure that the current firmware is up to date. And change another wired cable to connect the router and modem, like cat 5e or above.

You can refer to the below instruction to narrow down the issue as well.

https://www.tp-link.com/support/faq/2170/

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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1 Reply

Kevin_Z

2020-08-26 06:37:33 - last edited 2020-08-26 06:37:56

Posts: 21750

Helpful: 5135

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re: Archer C20 AC750 Wireless Dual Band Router is giving very low speed -Solution

2020-08-26 06:37:33 - last edited 2020-08-26 06:37:56

@S.chatterjee

Hello,

3M is the wired speed when your computer is connected to the C20 or the wireless speed?

Who is your internet service provider and what is the current network topology?

Without any devices connected, please connect one computer to the C20 directly and to test the speed for 3 times and show us the screenshots of the test results.

Meanwhile, please check the speed by connecting the same computer to the modem directly so that we can do a comparative analysis.

Please ensure that the current firmware is up to date. And change another wired cable to connect the router and modem, like cat 5e or above.

You can refer to the below instruction to narrow down the issue as well.

https://www.tp-link.com/support/faq/2170/

Good day.

Archer C20 AC750 Wireless Dual Band Router is giving very low speed

Archer C20 AC750 Wireless Dual Band Router is giving very low speed

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