Tp-Link = Sentim Bilişim ?

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Tp-Link = Sentim Bilişim ?

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Tp-Link = Sentim Bilişim ?
Tp-Link = Sentim Bilişim ?
2020-08-23 16:59:08 - last edited 2020-08-24 06:52:58
Model: TD-W9970  
Hardware Version: V3
Firmware Version: 20.05.16.01006

Hi
I bought a TpLink TD-W9970 v3 modem through Turktelekom service provider.

We buy it as TpLink. Company Sentim Bilişim is coming out.

Why do you allow such a situation?

very bad company released a terrible update. there are too many problems. complaints are ignored.

I bought it because it is TpLink. You have fault too. Why does your company allow this?

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#1
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Re:Tp-Link = Sentim Bilişim ?
2020-08-25 09:18:14

@MustafaBozkurt 

Good day.

Thank you very much for your time and patience.

It seems like the technical support of several models is provided by  Sentim Bilişim.

Under that, there is also a local technical service center:

https://www.tp-link.com/tr/support/contact-technical-support/#Hotline-Support

And if you have any problem with the products, you could also post here.

We would be very happy to provide any assistance.smiley

Thank you very much.

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Re:Tp-Link = Sentim Bilişim ?
2020-08-25 15:47:21 - last edited 2020-08-25 15:47:40

@Sunshine 

even the contact addresses are not correct  "modemdestek@sentimsim.com" 
I sent a message to your technical team. "support.tr@tp-link.com" 

I've communicated 5-6 from this address before, I could not even get an answer. "http://www.sentim.com.tr/iletisim-destek/iletisim-bilgileri/"

 

Thank you for helping and answering.

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Ek Açıklama 2020-08-25 183248.pngDownload
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#3
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Re:Tp-Link = Sentim Bilişim ?
2020-08-27 12:03:11

Again, my addressee, Sentilim Bilişim frown  Sentim Bilişim does not even respond.  

If TpLink doesn't do it, Sentim Bilişim can't do it at all. smiley

I gave up the device and tpLink products, I wish you good work

 

 

 

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Ek Açıklama 2020-08-27 145321.pngDownload
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Re:Tp-Link = Sentim Bilişim ?
2020-08-30 01:26:41

@MustafaBozkurt 

Good day.

Sorry for the delay.

I also checked the email address and it replied the email address does not exist.

Really sorry for the inconvenience.

We could check with the local support as once to correct this email.

Thank you very much for your understanding and support.

Wish you a nice weekend.

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Re:Tp-Link = Sentim Bilişim ?
2020-08-30 15:20:47

@Sunshine 
 

Hello again
Correct contact address is "modemdestek@sitetelekom.com.tr", I contacted on 27.08.2020. There is no answer yet. I guess they will never give smiley
I could not get an answer to my previous messages.
I am informed by "support.tr@tp-link.com"
I gave up the device smiley, I wish you good work. Thank you for taking the time and answering.
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