Deco M5 with Nvidia Shield

Deco M5 with Nvidia Shield
Deco M5 with Nvidia Shield
2020-08-25 01:28:45 - last edited 2020-08-26 11:22:10
Model: Deco M5
Hardware Version: V2
Firmware Version: 1.4.7

Hi, 

 

I have Deco M5 and other 2 Deco M4, then I connected my Nvidia Shield into Deco M5, after some minutes Nvidia Shield lost connection and cannot connect anymore unless I restart Nividia Shield.

Is there anyone here saw this issue?

Connecting Nvidia Shield into other router ( not mesh) works fine!

 

Thanks in advance!

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2 Accepted Solutions
Re:Deco M5 with Nvidia Shield-Solution
2020-08-26 00:54:31 - last edited 2020-08-26 11:22:10

@Wewt_Barry 

 

Hi, thanks

 

I just found in Nvidia forum where you can subscribe to receive the hotfix.

The final update still ongoing but you can download the hotfix after subscribe.

 By the way, disabling the Fast roaming what happens?

 

Thanks in advance

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Re:Deco M5 with Nvidia Shield-Solution
2020-08-26 11:21:40 - last edited 2020-08-28 18:58:44

@chls_84 

 

Hi, 

 

There is no impact on your network when Fast Roaming is disabled, we disable it simply because some special device may not support 802.11r.

 

For more details about Fast Roaming, you may refer to https://community.tp-link.com/en/home/stories/detail/960.

 

Good days.

Best Solution
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#9
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7 Replies
Re:Deco M5 with Nvidia Shield
2020-08-25 02:34:20

@chls_84 

 

Hello, thanks for reporting this issue to the community.

 

How about other devices in the network, are they connected to the Deco network fine? Are there 3 Deco M5 and 2 Deco M4 in the same mesh network? Is the main M5 working as a router or an access point?

 

If it is only the Nvidia Shield (an Android TV, am I right?) that loses the connection, please confirm some details as below:

1. Is the Nvidia Shield connected to the main Deco M5 with an Ethernet cable? It is suggested to confirm the basic settings on the Deco network:

https://community.tp-link.com/en/home/forum/topic/200398

2. When the Nvidia Shield loses the connection, please confirm if it still gets the correct IP address from the Deco network, what is it?

3. When it loses the connection, is there any error message showing up?

 

Thanks a lot.

 

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Re:Deco M5 with Nvidia Shield
2020-08-25 02:45:10

@TP-Link_Deco 

 

Hi

 

Tks for the answer!

 

Shield is connected via wifi (when connects)

Other devices works fine!

There is no error, connecting to network takes a long time and can't connect

Fast roaming is enabled, but mesh is disabled for this specific user(shield)

Whats is impact if I disable the fast roaming?

 

Thanks in advance

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Re:Deco M5 with Nvidia Shield
2020-08-25 13:50:47
Hi, @TP-Link_Deco Disabling the mesh option for the specific device, he connection wifi got stable. Also, I observed that another device wasn't able to connect, so I disabled the Fast roaming and connection worked. So, the question is... disabling the Fast Roaming, what is the impact in my network? Thanks in advance!
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Re:Deco M5 with Nvidia Shield
2020-08-25 20:05:20

@thg 

Hi, I just checked my nvidia after a few hours, and the connection was dropped!

So, maybe there is a issue between nvidia shield and deco!

 

Thanks in advance!

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Re:Deco M5 with Nvidia Shield
2020-08-25 23:38:46

@chls_84 

 

This is not a Deco issue. Nvidia lists this as a known bug in the current shield firmware. I've been experiencing it on 2 out of my 3 shields. (One is on old firmware not in use atm) We'll unfortunately have to wait for NVIDIA to update the shield and fix this issue. There's threads on their forum and on the shield reddit about many people with different routers and brands having this exact issue. 
 

figured I'd post and not let you waste time trying to troubleshoot a firmware bug :-)

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#7
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Re:Deco M5 with Nvidia Shield-Solution
2020-08-26 00:54:31 - last edited 2020-08-26 11:22:10

@Wewt_Barry 

 

Hi, thanks

 

I just found in Nvidia forum where you can subscribe to receive the hotfix.

The final update still ongoing but you can download the hotfix after subscribe.

 By the way, disabling the Fast roaming what happens?

 

Thanks in advance

Best Solution
0
0
#8
Options
Re:Deco M5 with Nvidia Shield-Solution
2020-08-26 11:21:40 - last edited 2020-08-28 18:58:44

@chls_84 

 

Hi, 

 

There is no impact on your network when Fast Roaming is disabled, we disable it simply because some special device may not support 802.11r.

 

For more details about Fast Roaming, you may refer to https://community.tp-link.com/en/home/stories/detail/960.

 

Good days.

Best Solution
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#9
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