TP-Link EN020-F5 Wireless N Router - Random disconnects from games. (DHCP Log Flood)

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TP-Link EN020-F5 Wireless N Router - Random disconnects from games. (DHCP Log Flood)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link EN020-F5 Wireless N Router - Random disconnects from games. (DHCP Log Flood)
TP-Link EN020-F5 Wireless N Router - Random disconnects from games. (DHCP Log Flood)
2020-08-25 21:49:29 - last edited 2020-08-26 02:10:59
Model: General Product  
Hardware Version: V1
Firmware Version: 3.16.0 0.9.1 v6031.0 Build 190604 Rel.66651n

Hello,

Model: EN020-F5 (https://service-provider.tp-link.com/wifi-router/en020-f5/)

 

I'm writing regarding an issue I have with a router model TP-Link EN020-F5, I have no idea what this router is it seems to be sold under TP-Link Agile Config (https://service-provider.tp-link.com/solution/26/). When I play any video-game after a while I'll get kicked out even though the internet connection seems stable otherwise, I had a look at the router logs.

 

2020-08-25 18:08:58 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 18:08:58 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 18:08:58 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 18:18:30 [5] DHCPD: Recv REQUEST from 48:43:7C:1E:5C:2B Tranaction ID b671ad5d
2020-08-25 18:18:30 [5] DHCPD: Send ACK to 192.168.0.101
2020-08-25 18:38:28 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 18:38:29 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 18:38:29 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 19:08:29 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 19:08:29 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 19:08:29 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 19:37:59 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 19:38:00 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 19:38:00 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 20:08:00 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 20:08:00 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 20:08:00 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 20:37:30 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 20:37:31 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 20:37:31 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 21:01:37 [5] DHCPD: Recv REQUEST from 58:00:E3:3A:02:B6 Tranaction ID ef5f1491
2020-08-25 21:01:37 [5] DHCPD: Send ACK to 192.168.0.104
2020-08-25 21:07:31 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 21:07:32 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 21:07:32 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 21:37:01 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 21:37:02 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 21:37:02 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 22:07:02 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 22:07:02 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 22:07:02 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 22:36:32 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 22:36:33 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 22:36:33 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 23:06:33 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 23:06:33 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 23:06:33 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-25 23:31:33 [5] DHCPD: Recv INFORM from 58:00:E3:3A:02:B6
2020-08-25 23:31:33 [5] DHCPD: Recv REQUEST from 58:00:E3:3A:02:B6 Tranaction ID 38acd7e9
2020-08-25 23:31:33 [5] DHCPD: Send ACK to 192.168.0.104
2020-08-25 23:36:03 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-25 23:36:04 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-25 23:36:04 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-26 00:02:35 [5] DHCPD: Recv REQUEST from 58:00:E3:3A:02:B6 Tranaction ID c6737de1
2020-08-26 00:02:35 [5] DHCPD: Send ACK to 192.168.0.104
2020-08-26 00:02:35 [5] DHCPD: Recv REQUEST from 58:00:E3:3A:02:B6 Tranaction ID 615c1139
2020-08-26 00:02:35 [5] DHCPD: Send ACK to 192.168.0.104
2020-08-26 00:06:04 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-26 00:06:04 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-26 00:06:04 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100
2020-08-26 00:35:34 [5] DHCPC: Send REQUEST to server 10.37.0.1 with request ip 10.37.49.50
2020-08-26 00:35:35 [5] DHCPC: Recv ACK from server 10.37.0.1 with ip 10.37.49.50 lease time 3600
2020-08-26 00:35:35 [5] DHCPC: Recv DNS server address 172.17.13.100,172.17.33.100

Any suggestions on what this could be please let me know.

Kind Regards,
Matt

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Re:TP-Link EN020-F5 Wireless N Router - Random disconnects from games. (DHCP Log Flood)-Solution
2020-08-26 02:10:54 - last edited 2020-08-26 02:10:59

@NotMevis 

 

Hello, thanks for the detailed information.

 

This TP-Link EN020-F5 seems a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP.

 

Generally, the support for this customized version will be covered by your ISP, and we suggest you contact your ISP first to check if there is any limitation on the firmware.

 

Thanks.

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Re:TP-Link EN020-F5 Wireless N Router - Random disconnects from games. (DHCP Log Flood)-Solution
2020-08-26 02:10:54 - last edited 2020-08-26 02:10:59

@NotMevis 

 

Hello, thanks for the detailed information.

 

This TP-Link EN020-F5 seems a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP.

 

Generally, the support for this customized version will be covered by your ISP, and we suggest you contact your ISP first to check if there is any limitation on the firmware.

 

Thanks.

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