Hard ware router issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Hard ware router issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hard ware router issue
Hard ware router issue
2020-08-30 10:27:29 - last edited 2020-08-31 07:11:22
Model: Archer A20  
Hardware Version: V9
Firmware Version: 5.0

Router is not working . Not showing power lights

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Hard ware router issue-Solution
2020-08-31 07:11:18 - last edited 2020-08-31 07:11:22

@Tanu 

 

Hello,

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally? 

Try to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good days.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Hard ware router issue-Solution
2020-08-31 07:11:18 - last edited 2020-08-31 07:11:22

@Tanu 

 

Hello,

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally? 

Try to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good days.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 363

Replies: 1

Related Articles