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Frequently Auto rebooted with AC1750 Archer A7 Router

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Frequently Auto rebooted with AC1750 Archer A7 Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RamShiv

2020-09-03 14:59:02 - last edited 2020-09-04 07:31:16

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Registered: 2020-09-03

Frequently Auto rebooted with AC1750 Archer A7 Router

2020-09-03 14:59:02 - last edited 2020-09-04 07:31:16

Model: Archer A10

Hardware Version: V7

Firmware Version:

Hi,

Facing an issue in Archer A7 (AC 1750) model Router - Getting Auto reboot very frequntly (every 15 Minutes), this is really annoying and looking for your support to solve that issue ASAP. 28th May - I had purchased this wireless Router. Your earliest response is highly appreaciated.

Regards,

D. Ramesh

1 Accepted Solution

Kevin_Z

2020-09-04 07:30:59 - last edited 2020-09-04 07:31:16

Posts: 21597

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Registered: 2018-12-24

Re:Frequently Auto rebooted with AC1750 Archer A7 Router-Solution

2020-09-04 07:30:59 - last edited 2020-09-04 07:31:16

@RamShiv

Hello,

When the router restarts, are all the LEDs turn off then on automatically and the internet on it will temporarily down then recover?

May I have your network layout, how is the A7 connected in your network?

Who is your ISP and what kind of modem are you using? Is it a Dynamic IP setup on the A7 WAN or PPPoE?

How many devices are connected to A7, wired, and wirelessly?

Is there any other setting or feature in your network that may cause this restart issue, or is there any special operation/activity in your network that causes the A7 to restart? What if you disable the Smart Connect feature on it?

Is it the original power adapter on the A7? Is the power stable in your house? How about other electrical devices in your house, are they stable?

Does this issue happen when you purchased it or happens recently?

Thanks.

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Kevin_Z

2020-09-04 07:30:59 - last edited 2020-09-04 07:31:16

Posts: 21597

Helpful: 5045

Solutions: 2545

Stories: 21

Registered: 2018-12-24

Re:Frequently Auto rebooted with AC1750 Archer A7 Router-Solution

2020-09-04 07:30:59 - last edited 2020-09-04 07:31:16

@RamShiv

Hello,

When the router restarts, are all the LEDs turn off then on automatically and the internet on it will temporarily down then recover?

May I have your network layout, how is the A7 connected in your network?

Who is your ISP and what kind of modem are you using? Is it a Dynamic IP setup on the A7 WAN or PPPoE?

How many devices are connected to A7, wired, and wirelessly?

Is it the original power adapter on the A7? Is the power stable in your house? How about other electrical devices in your house, are they stable?

Does this issue happen when you purchased it or happens recently?

Thanks.

Frequently Auto rebooted with AC1750 Archer A7 Router

Frequently Auto rebooted with AC1750 Archer A7 Router

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