Router Not working-S/N;-2187464007294

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Router Not working-S/N;-2187464007294

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Router Not working-S/N;-2187464007294
Router Not working-S/N;-2187464007294
2020-09-07 07:22:28 - last edited 2020-09-07 09:13:45
Model: TL-WR940N  
Hardware Version: V6
Firmware Version:

Dear TP Link Team,

 

My Name is Priyesh khandelwal from Pune.

 

SInce Yesterday my Router is NOT powering on. Being Work from Home ,it is very difficult to deal it.

 

Need urgent support on this.

 

Looking forward for quick response

 

Thanks and Regards

Priyesh khandelwal

8879787477

 

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1 Accepted Solution
Re:Router Not working-S/N;-2187464007294-Solution
2020-09-07 09:12:59 - last edited 2020-09-07 09:13:45

@Priyesh 

 

Hello,

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it cannot power on? 

 

If possible, try with another power adapter with the same specs.

 

Try to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Router Not working-S/N;-2187464007294-Solution
2020-09-07 09:12:59 - last edited 2020-09-07 09:13:45

@Priyesh 

 

Hello,

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it cannot power on? 

 

If possible, try with another power adapter with the same specs.

 

Try to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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