Internet works but no wifi

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Internet works but no wifi
Internet works but no wifi
2020-09-07 15:02:39 - last edited 2020-09-09 10:10:07
Hardware Version:
Firmware Version:

Hi 

Just did a reset for the router. 

The cable Internet works fine, but the WiFi doesn't. 

It connects but there is no Internet connection. 

 

Tried turning off and on both the router and the laptop but it doesn't help 

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Re:Internet works but no wifi-Solution
2020-09-09 10:09:47 - last edited 2020-09-09 10:10:07

@Moranr 

Good day.

May I know the hardware and firmware version about Archer VR400

Before reset, did both wired connections and wireless connections work fine?

On the front of the router, did the internet light it up and at the back of the VR400, which port is connected to the ISP, DSL port or LAN/WAN port?

Have you tried to  change the wireless settings, like channel and channel width on the router, such as:

https://www.tp-link.com/en/support/faq/2794/

 

Could you please also send me a picture of the advanced>status>internet page on the modem?

Thank you very much!

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Re:Internet works but no wifi-Solution
2020-09-09 10:09:47 - last edited 2020-09-09 10:10:07

@Moranr 

Good day.

May I know the hardware and firmware version about Archer VR400

Before reset, did both wired connections and wireless connections work fine?

On the front of the router, did the internet light it up and at the back of the VR400, which port is connected to the ISP, DSL port or LAN/WAN port?

Have you tried to  change the wireless settings, like channel and channel width on the router, such as:

https://www.tp-link.com/en/support/faq/2794/

 

Could you please also send me a picture of the advanced>status>internet page on the modem?

Thank you very much!

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