Archer VR2800v connects to internet but internet status says problem

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Archer VR2800v connects to internet but internet status says problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer VR2800v connects to internet but internet status says problem
Archer VR2800v connects to internet but internet status says problem
2020-09-08 20:06:54 - last edited 2020-09-08 20:10:31
Model: Archer VR2800v  
Hardware Version: V1
Firmware Version: 1.4.0 0.9.1 v006d.0 Build 200708 Beta.51748n

Hi folks,

I just set up the VR2800v as ADSL router successfully, applying the credentials from m-net as Internet Service Provider in Germany.

However, ISP config shall be wrong causing a problem, the router states. 

-> Internet status: disconnected

-> Error message translated: Please reconfigure your parameters, If the problem remains, please address our ISP.

Original in German: "Bitte konfigurieren Sie Ihre Parameter neu. Besteht das Problem weiterhin, wenden Sie sich bitte an Ihren Internetdiensteanbieter."

 

How can something be wrong if it works? 

How can I get the VR2800v to realize that connection!?

 

I even checked the IP protocol and PCP config, all fine.

Username & password correct - obviously. 

 

Looking very much forward to your replies to get that thing running.

 

Thanks a lot! Questions welcome.

ABmuc

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3 Reply
Re:Archer VR2800v connects to internet but internet status says problem
2020-09-09 09:42:44

@ABmuc 

Good day.

Thank you very much for your time and patience.

Can I have a picture of the advanced>status page when the web UI showed no internet, but actually it does?

And if there is an IP address, please try to change the DNS server:

Thank you very much!

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Re:Archer VR2800v connects to internet but internet status says problem
2020-09-09 11:21:32 - last edited 2020-09-09 11:22:05

@Sunshine 

Thanks for your post"

For some unknown reason, I don't have this option available... neither for IPv4 nor IPv6:

 

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Re:Archer VR2800v connects to internet but internet status says problem
2020-09-09 16:12:29

@Sunshine 

 

Besides, the web surface for the DNS config looks a bit different on my router. Moreover, when entering the above values, I got an error "invalid IPv6 address"

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