M4 satellite wont connect

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M4 satellite wont connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M4 satellite wont connect
M4 satellite wont connect
2020-09-11 09:28:47 - last edited 2020-09-25 11:56:58

Hi, i cant connect the other deco i have.

The power is on but it keeps blinking yellow.

what do i need to do?

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Re:M4 satellite wont connect-Solution
2020-09-25 11:56:54 - last edited 2020-09-25 11:56:58

@newaa 

 

Hello,

 

Below are some suggestions you can give it a go first:
1. Ensure that the satellite Deco is pulsing blue. If not, reset it first.
2. Enable the Bluetooth on your smartphone.
3. Press try again and find the option to use Bluetooth when adding the satellite unit.
4. Reboot the Deco unit and your smartphone, or you can hard reset the Deco as well.
5. Change another smartphone and try again.

If still does not work, please show me a picture where you get stuck. Ane here are more suggestions:
https://www.tp-link.com/support/faq/1447/

 

May it help~

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#2
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Re:M4 satellite wont connect-Solution
2020-09-25 11:56:54 - last edited 2020-09-25 11:56:58

@newaa 

 

Hello,

 

Below are some suggestions you can give it a go first:
1. Ensure that the satellite Deco is pulsing blue. If not, reset it first.
2. Enable the Bluetooth on your smartphone.
3. Press try again and find the option to use Bluetooth when adding the satellite unit.
4. Reboot the Deco unit and your smartphone, or you can hard reset the Deco as well.
5. Change another smartphone and try again.

If still does not work, please show me a picture where you get stuck. Ane here are more suggestions:
https://www.tp-link.com/support/faq/1447/

 

May it help~

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#2
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