Wifi not working, however devices connect to the TP-Link network.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Model: AC1200 not AC500. When typing in which model I have AC1200 did not appear...
My country is going into a 3 week lockdown in four days. I need help quickly.
please help.
My TP-Link AC1200 is giving me problems.
Please see images. 
all my devices are able to connect to the router/network. However the Internet isn't working. How do I fix it?
Good day.
Thank you very much for your time and patience.
The model number is supposed to be Archer VR400.
And based on the LED lights, I guess you are on the telephone line/DSL cable, right?
Here is what you need to do：
- log into the modem via http://tplinkmodem.net
- check the DSL status on the advanced>status page
- then go to advanced>network>internet>add one internet profile;
(There are mode details:
- For the VLAN ID, please check with the internet provider if necessary; if they did not need it, please keep it disabled.
- For the connection type and username/password for it, they are also decided by ISP as well and normally the username would be an email address.)
Thank you very much.
Waiting for your good news.
Good day.
Thank you very much for your time and patience.
The model number is supposed to be Archer VR400.
And based on the LED lights, I guess you are on the telephone line/DSL cable, right?
Here is what you need to do：
- log into the modem via http://tplinkmodem.net
- check the DSL status on the advanced>status page
- then go to advanced>network>internet>add one internet profile;
(There are mode details:
- For the VLAN ID, please check with the internet provider if necessary; if they did not need it, please keep it disabled.
- For the connection type and username/password for it, they are also decided by ISP as well and normally the username would be an email address.)
Thank you very much.
Waiting for your good news.