Wifi not working, however devices connect to the TP-Link network.

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Wifi not working, however devices connect to the TP-Link network.
Wifi not working, however devices connect to the TP-Link network.
2020-09-14 07:26:53 - last edited 2020-09-14 09:27:30
Model: AC500
Hardware Version: V2
Firmware Version:

Model: AC1200 not AC500. When typing in which model I have AC1200 did not appear... 

 

My country is going into a 3 week lockdown in four days. I need help quickly. 
 

please help. 
 

My TP-Link AC1200 is giving me problems. 
Please see images. 
 


 

all my devices are able to connect to the router/network. However the Internet isn't working. How do I fix it? 

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Re:Wifi not working, however devices connect to the TP-Link network. -Solution
2020-09-14 09:27:14 - last edited 2020-09-14 09:27:30

@e.z.e.k.i.e.7 

Good day.

Thank you very much for your time and patience.

The model number is supposed to be Archer VR400.

And based on the LED lights, I guess you are on the telephone line/DSL cable, right?

Here is what you need to do

  1. log into the modem via http://tplinkmodem.net
  2. check the DSL status on the advanced>status page
  3. then go to advanced>network>internet>add one internet profile;

(There are mode details:

  1. For the VLAN ID, please check with the internet provider if necessary; if they did not need it, please keep it disabled.
  2. For the connection type and username/password for it, they are also decided by ISP as well and normally the username would be an email address.)

Thank you very much.

Waiting for your good news.

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Re:Wifi not working, however devices connect to the TP-Link network. -Solution
2020-09-14 09:27:14 - last edited 2020-09-14 09:27:30

@e.z.e.k.i.e.7 

Good day.

Thank you very much for your time and patience.

The model number is supposed to be Archer VR400.

And based on the LED lights, I guess you are on the telephone line/DSL cable, right?

Here is what you need to do

  1. log into the modem via http://tplinkmodem.net
  2. check the DSL status on the advanced>status page
  3. then go to advanced>network>internet>add one internet profile;

(There are mode details:

  1. For the VLAN ID, please check with the internet provider if necessary; if they did not need it, please keep it disabled.
  2. For the connection type and username/password for it, they are also decided by ISP as well and normally the username would be an email address.)

Thank you very much.

Waiting for your good news.

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