Can't connect to internet

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Can't connect to internet

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Can't connect to internet
Can't connect to internet
2020-09-14 23:46:58 - last edited 2020-09-16 10:09:29
Model: Archer AX3000  
Hardware Version:
Firmware Version:

Hi there

I cannot connect to the internet on my new router. Tried all the trouble shooting advice on instructions and still won't work. Any advice? 

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Re:Can't connect to internet -Solution
2020-09-16 10:09:25 - last edited 2020-09-16 10:09:29

@Hayden18 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP and do you have internet access when you plug the computer directly into the modem? Thanks.

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Re:Can't connect to internet -Solution
2020-09-16 10:09:25 - last edited 2020-09-16 10:09:29

@Hayden18 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP and do you have internet access when you plug the computer directly into the modem? Thanks.

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