RE305 5G problem

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RE305 5G problem

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RE305 5G problem
RE305 5G problem
2020-09-16 17:41:35 - last edited 2020-09-18 11:25:58
Model: RE305  
Hardware Version:
Firmware Version:

Even though in 5G range, RE305 is not picking up 5G range 

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#1
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1 Accepted Solution
Re:RE305 5G problem-Solution
2020-09-18 11:22:00 - last edited 2020-09-18 11:25:58

@Emerjon 

Good day, sorry for the delay.

May I know the model number of your home router? It is Huawei router

Have you tried to change the wireless channel of home router, like channel 40/48 for 5ghz?

Is this the first time for you to set up the 5ghz?

 

Thank you very much.

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#2
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Re:RE305 5G problem-Solution
2020-09-18 11:22:00 - last edited 2020-09-18 11:25:58

@Emerjon 

Good day, sorry for the delay.

May I know the model number of your home router? It is Huawei router

Have you tried to change the wireless channel of home router, like channel 40/48 for 5ghz?

Is this the first time for you to set up the 5ghz?

 

Thank you very much.

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#2
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Re:RE305 5G problem
2020-09-19 10:05:01
My router is jio. Yes this is first time. Kindly guide or need to return the same if it does not pick up 5GHZ
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#3
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Re:RE305 5G problem
2020-09-21 03:05:27

@Emerjon 

Thank you for your reply.

we would like to check the following information and forward your case to the senior engineers later;

Can I have a picture of the bottom label with the model on the Jio router?

Have you tried to change the channel? If yes, would that help?

The 2.4ghz is already working fine right?

By the way, during the setup, if it is not able to detect the Jio’ 5ghz, how about other 5ghz networks?

 

Thank you very much!

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#4
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Re:RE305 5G problem
2020-09-23 01:46:45

@Solla-topee 

 

I tried activating the 5 ghz only in jio router only for WPS. 

Then resetted the TP link and started again still it only catches 2.4 ghz. 

It is searching for 5ghz for other users however being in good sufficient distance with mother router not picking up 5ghz.

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#5
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Re:RE305 5G problem
2020-10-16 12:13:21

@Solla-topeHie 

Solla-topee wrote

@Emerjon 

Good day, sorry for the delay.

May I know the model number of your home router? It is Huawei router

Have you tried to change the wireless channel of home router, like channel 40/48 for 5ghz?

Is this the first time for you to set up the 5ghz?

 

Thank you very much.

Hi

 

I have Huawei 8145v5 router. CHannel no is set to Auto here and this particular field is masked.  In additon as per the operator it can't be changed and extender should be able to connect with fild set to Auto.

 

 

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#6
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Re:RE305 5G problem
2020-10-19 03:43:06

@hegdemm2002 

Good day,

Thank you very much for your time and patience.

Later I would send you a firmware and please check the message box.

And please feel free to update here whether it Is working or not.

Thanks a lot.

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#7
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