Not Having internet connection in my phone even wifi connected

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Not Having internet connection in my phone even wifi connected

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Not Having internet connection in my phone even wifi connected
Not Having internet connection in my phone even wifi connected
2020-09-16 18:11:27 - last edited 2020-09-17 07:21:17
Model: TL-WR840N  
Hardware Version: V6
Firmware Version: 0.9.1 4 . 16

Hello sir, I have problem in my router Model TL-WR840N(EU) . Its shows all lead green but am not able to get the internet connection in my phone . I have done all the steps which i can do reset reboot still am not able to get the connection in my phone. Kindly please tell me what to do?? 

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Re:Not Having internet connection in my phone even wifi connected-Solution
2020-09-17 07:21:13 - last edited 2020-09-17 07:21:17

@AmnsNgh 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP, and do you have internet access when you plug the computer directly into the modem?

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Not Having internet connection in my phone even wifi connected-Solution
2020-09-17 07:21:13 - last edited 2020-09-17 07:21:17

@AmnsNgh 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP, and do you have internet access when you plug the computer directly into the modem?

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Not Having internet connection in my phone even wifi connected
2020-09-17 10:19:55
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#3
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Re:Not Having internet connection in my phone even wifi connected
2020-09-18 10:24:33

@AmnsNgh 

 

If you put this static IP address and gateway on your computer directly and connect that computer to your ISP modem, do you have internet access?

 

Who is your ISP?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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