Not Having internet connection in my phone even wifi connected
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Hello sir, I have problem in my router Model TL-WR840N(EU) . Its shows all lead green but am not able to get the internet connection in my phone . I have done all the steps which i can do reset reboot still am not able to get the connection in my phone. Kindly please tell me what to do??
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Hello,
Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/
But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/
BTW, who is your ISP, and do you have internet access when you plug the computer directly into the modem?
Thanks.
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Hello,
Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/
But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/
BTW, who is your ISP, and do you have internet access when you plug the computer directly into the modem?
Thanks.
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yes i did check on computer but not able to connect to my phone even i have updated its firm ware from offical site. Even tried to connect technical support team but they didn't pick the call. Now tell me what to do @Kevin_Z- Copy Link
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If you put this static IP address and gateway on your computer directly and connect that computer to your ISP modem, do you have internet access?
Who is your ISP?
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