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No power?

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No power?

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No power?
No power?
2020-09-18 21:41:29 - last edited 2020-09-21 03:42:26
Model: TL-WA850RE  
Hardware Version: V7
Firmware Version:

No LED light coming on after an hour plugged in. Is it just broken?

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Re:No power?-Solution
2020-09-21 03:42:21 - last edited 2020-09-21 03:42:26

@Sim9n 

Hi, sorry for the delay.

Have you changed to a different power socket to have a look？

And there is a reset pinhole on the bottom of TL-WA850re, please hold it for 10s to do a factory reset;

 

After reset, if there is still no response, it might be broken.

Thank you very much.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#2
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1 Reply
Re:No power?-Solution
2020-09-21 03:42:21 - last edited 2020-09-21 03:42:26

@Sim9n 

Hi, sorry for the delay.

Have you changed to a different power socket to have a look？

And there is a reset pinhole on the bottom of TL-WA850re, please hold it for 10s to do a factory reset;

 

After reset, if there is still no response, it might be broken.

Thank you very much.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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