DSL light is on but No internet access

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DSL light is on but No internet access
DSL light is on but No internet access
2020-09-27 05:24:55 - last edited 2020-09-28 07:45:51
Model: TD-W8961N  
Hardware Version: V3
Firmware Version: 3.0.0 Build 170919 Rel. 21648

My Modem's DSL light is on and stable, but the internet light is off.

Tried resetting and starting the modem ,but nothing happened

PPPoE is down

 

Logs shows:

 

1/1/2000 0:28:10> netMakeChannDial: err=-3000 rn_p=8048e7d8
1/1/2000 0:28:18> Last errorlog repeat 10 Times
1/1/2000 0:28:18> PPPoE: Send PADI
1/1/2000 0:28:20> netMakeChannDial: err=-3000 rn_p=8048e7d8
1/1/2000 0:28:23> Last errorlog repeat 1 Times
1/1/2000 0:28:23> Call Failed
1/1/2000 0:28:23> mpoaChannDown: ch<2> null iface
1/1/2000 0:28:25> netMakeChannDial: err=-3001 rn_p=8048e7d8
1/1/2000 0:28:26> spDropRemoteIPNode failed: status= -1
1/1/2000 0:28:27> Quick bridge not allow multi-channel
1/1/2000 0:28:27> bridge only stop
1/1/2000 0:28:27> SNMP TRAP 3: link up
1/1/2000 0:28:27> netMakeChannDial: err=-3000 rn_p=8048e7d8
1/1/2000 0:43:18> Last errorlog repeat 29 Times
1/1/2000 0:43:18> SNMP TRAP 2: link down
1/1/2000 0:43:19> netMakeChannDial: err=-3001 rn_p=8048e7d8
1/1/2000 0:43:19> spDropRemoteIPNode failed: status= -1
1/1/2000 0:43:20> netMakeChannDial: err=-3001 rn_p=8048e7d8
1/1/2000 0:43:22> Last errorlog repeat 3 Times
1/1/2000 0:43:22> Quick bridge not allow multi-channel
1/1/2000 0:43:22> bridge only stop
1/1/2000 0:43:22> PPPoE: Send PADI
1/1/2000 0:7:5> PPPoE: Send PADI
1/1/2000 0:7:35> Last errorlog repeat 3 Times
1/1/2000 0:7:35> Call Failed
1/1/2000 0:7:35> PPPoE: Send PADI

  0      
  0      
#1
Options
1 Accepted Solution
Re:DSL light is on but No internet access-Solution
2020-09-28 02:38:05 - last edited 2020-09-28 07:45:51

@VishakhaRawat 

Good day.

May I know who is your internet service provider and what internet connection type did you use?

Can I have a picture of the status page on the router?

Have you ever checked with your service provider if you had the correct username and password?

 

Thanks a lot!

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:DSL light is on but No internet access-Solution
2020-09-28 02:38:05 - last edited 2020-09-28 07:45:51

@VishakhaRawat 

Good day.

May I know who is your internet service provider and what internet connection type did you use?

Can I have a picture of the status page on the router?

Have you ever checked with your service provider if you had the correct username and password?

 

Thanks a lot!

Recommended Solution
  0  
  0  
#2
Options