Home Network Community > Wi-Fi Routers > WAN doesn't work properly.
< Wi-Fi Routers

WAN doesn't work properly.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

WAN doesn't work properly.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WAN doesn't work properly.
WAN doesn't work properly.
2020-09-28 17:23:31 - last edited 2020-09-29 13:41:21
Model: TL-WR940N  
Hardware Version: V6
Firmware Version: 3.19.1 Build 180119 Rel.59618n

Good evening,

 

Since last night I have the problem that neither the IP address, the subnet mask, gateway and the DNS servers neatly connect me.

A value of 0.0.0.0 is specified everywhere. I have already tried to copy the MAC address, without success. I have already tried for 5 hours to fix the problem somehow, but as already recognizable above without success.

 

I need some help. 

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:WAN doesn't work properly.-Solution
2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

@Weirdo420 

 

Hi, as per your description, there is no internet on the WR940N, please connect your computer directly to your front-end modem and ensure the internet is working fine.

 

If that works, check and ensure the connection cable between the modem and WR940N is good, try with another cat5e or cat6 cable.

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP?

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
Recommended Solution
  1  
  1  
#2
Options
3 Reply
Re:WAN doesn't work properly.-Solution
2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

@Weirdo420 

 

Hi, as per your description, there is no internet on the WR940N, please connect your computer directly to your front-end modem and ensure the internet is working fine.

 

If that works, check and ensure the connection cable between the modem and WR940N is good, try with another cat5e or cat6 cable.

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP?

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
Recommended Solution
  1  
  1  
#2
Options
Re:WAN doesn't work properly.
2020-09-29 13:43:21
Thanks a lot! Just got home and quickly followed the guide. I guess it is no longer really relevant but my ISP is Vodafone DE.
  3  
  3  
#3
Options
Re:WAN doesn't work properly.
2020-09-30 01:48:36

@Weirdo420 

 

Hi, glad to hear that it works, congrats.^_^

 

If need any further help, just let us know.

 

Good day~

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 413

Replies: 3

Related Articles
WAN port plugged with ethernet cable, internet light off
785 0
Archer A7 no longer allows hairpin
541 0
Archer C5
448 0
WR740N forwarding problem
464 0
Easymesh - wired clients on satellite device not working properly?
514 1
TP-Link Archer A6(US)_V2 IPv6 firewall doesn't work
5605 1
About Us
Press
Copyright © TP-LINK CORPORATION PTE. LTD. All rights reserved.