WAN doesn't work properly.

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WAN doesn't work properly.

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WAN doesn't work properly.
WAN doesn't work properly.
2020-09-28 17:23:31 - last edited 2020-09-29 13:41:21
Model: TL-WR940N  
Hardware Version: V6
Firmware Version: 3.19.1 Build 180119 Rel.59618n

Good evening,

 

Since last night I have the problem that neither the IP address, the subnet mask, gateway and the DNS servers neatly connect me.

A value of 0.0.0.0 is specified everywhere. I have already tried to copy the MAC address, without success. I have already tried for 5 hours to fix the problem somehow, but as already recognizable above without success.

 

I need some help. 

 

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#1
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1 Accepted Solution
Re:WAN doesn't work properly.-Solution
2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

@Weirdo420 

 

Hi, as per your description, there is no internet on the WR940N, please connect your computer directly to your front-end modem and ensure the internet is working fine.

 

If that works, check and ensure the connection cable between the modem and WR940N is good, try with another cat5e or cat6 cable.

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:WAN doesn't work properly.-Solution
2020-09-29 06:59:26 - last edited 2020-09-29 13:41:21

@Weirdo420 

 

Hi, as per your description, there is no internet on the WR940N, please connect your computer directly to your front-end modem and ensure the internet is working fine.

 

If that works, check and ensure the connection cable between the modem and WR940N is good, try with another cat5e or cat6 cable.

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#2
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Re:WAN doesn't work properly.
2020-09-29 13:43:21
Thanks a lot! Just got home and quickly followed the guide. I guess it is no longer really relevant but my ISP is Vodafone DE.
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#3
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Re:WAN doesn't work properly.
2020-09-30 01:48:36

@Weirdo420 

 

Hi, glad to hear that it works, congrats.^_^

 

If need any further help, just let us know.

 

Good day~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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