WiFi connected but no Internet

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WiFi connected but no Internet

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WiFi connected but no Internet
WiFi connected but no Internet
2020-10-12 14:16:17 - last edited 2020-10-13 11:44:16

Hi all. I’m using a router from tp-link and sometimes wifi connected but there’s no internet, how can I fix this? Thank you.

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Re:WiFi connected but no Internet-Solution
2020-10-13 11:43:45 - last edited 2020-10-13 11:44:16

@christianbale 

 

Hi,

 

May I know the exact model number of the TP-Link router? Who is your ISP?

 

How about the internet LED on the router, is it green or orange? Can you access its web interface? If so, what is the internet IP address and default gateway at that time?

 

Meanwhile, can you get the internet from the front-end modem directly?

 

Besides, please follow the instruction below to do some tests and tell me which case you belong to.

https://www.tp-link.com/en/support/faq/2237/

 

Good day. 

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Re:WiFi connected but no Internet-Solution
2020-10-13 11:43:45 - last edited 2020-10-13 11:44:16

@christianbale 

 

Hi,

 

May I know the exact model number of the TP-Link router? Who is your ISP?

 

How about the internet LED on the router, is it green or orange? Can you access its web interface? If so, what is the internet IP address and default gateway at that time?

 

Meanwhile, can you get the internet from the front-end modem directly?

 

Besides, please follow the instruction below to do some tests and tell me which case you belong to.

https://www.tp-link.com/en/support/faq/2237/

 

Good day. 

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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WiFi connected but no Internet
2021-06-17 10:46:37

@Kevin_Z hey I'm having the same issue, I'm trying to connect the extender to the main one but it keeps saying there is no internet 

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