Download Drecrease on Ax After last update
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Hello after last update my network Ax is decrease throughput, in 2.4Ghz i transfer 34Mb download and on 5 Ghz, i transfer 24Mb download for the same test, i try change channel and channel bandwidth and i don't had success, thank u for your help.
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Hello, thanks for reporting the issue to the community. For the slow speed issue after the firmware upgrade, please help verify some details and we will try to fix it together:
1. May I know who is your ISP? What is the actual download speed provided by your ISP? When you connect a computer directly to the modem, what is the download speed? How about you connect the same computer to the AX1500 with the Ethernet cable?
2. Do you enable any QoS setting on the AX1500? Kindly show me the QoS setting page, ensure the QoS settings on the router is on Standard mode, and no high priority devices, if the speed on the page doesn't display correctly, change it to Set Manually and type in the correct bandwidth provided by your ISP. Or simply reset the AX1500 and reconfigure it from scratch, leave all settings by default and test the speed again.
3. What kind of devices are connected to the 2.4GHz wireless and what is connected to the 5GHz? How about the link speed on them? If it is a computer, you may check it like below:
https://www.tp-link.com/support/faq/2265/
Note: If the link speed is not as good as expected, please try with another computer with a more powerful wireless adapter. BTW, tell us the model number of that wireless adapter that runs on your computer.
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@Kevin_Z Hello the tests carried out were on my local network between my computer and a linux server at 2.4Ghz there is no problem but
with the 5GHz network yes, I already configured it from scratch and I am using it in AP mode with the previous firmware was perfect, I tried to downgrade but the router did not allow it.
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Hi, can you please kindly describe the detailed network layout and how do you test the speed? As per your description, it seems it is the transfer speed between the computer and the local Linux server? Are both the computer and the Linux server connected to the 5GHz network and the transfer speed is slow?
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@Kevin_Z Hello good morning, my network is very simple, 1 router gateway ip 192.168.0.1, ax10 in ap mode with ip 192.168.0.2 connected by cable at the gateway, notebook with ip 192.168.0.10 wifi intel ax 200 and a debian linux server where I use the librespeed "https : //github.com/librespeed "for tests it is connected by cable on the tp link ax10 at 100Mb Full, the problem occurred after the firmware update was previously perfect.
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Thank you so much for your update. We would like to follow up this case via email, please check your email box and respond.
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