Deco M5 and google home/assistant
Hello,
I have the following setup
1 x Deco M5 (US), v3, firmware 1.4.9 , served as Main Deco
3 x Deco E5 (US), v1, firmware 1.4.3, served as slaves
But when I'm trying to connect to Google Home/Assistant, I only see 3 E4 devices.
1. Is M5 not supported yet?
2. I tried some command with the E4, and it's not working.
anyone have the same issue?
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Hello, thanks for asking.
Currently, only some Deco models support Google Assistant, M5 and E4 are not on the list yet. You can refer to the FAQ links below for more details:
https://www.tp-link.com/support/faq/2892/
Just to confirm, do you mean you can see the 3 E4s on your Google Home/Assistant but cannot control it? May I know how did you add them to the Google Assistant? Kindly show us some screenshots if possible.
Good days~
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>https://www.tp-link.com/support/faq/2892/
but there's M5 in the example.. :)
>Just to confirm, do you mean you can see the 3 E4s on your Google Home/Assistant but cannot control it? May I know how did you add them to the Google Assistant? Kindly show us some screenshots if possible.
Yes. this is the steps:
Then
Choose "Works with google"
then, find and select tp-link router
entering, username and password, and finally authorize it
Then I got this:
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Hello, thanks very much for reminding. We will soon update that article we pointed yesterday as we confirmed again with our R&D that the Deco E4 latest firmware supports Google Home/Assistant now, while Deco M5 still doesn't support it.
Back to the issue that the Google Home/Assistant cannot control the E4, can you please confirm what kind of commands you were trying to control it, is there any error message? Below is the functionality that can be controlled via Google Home:
https://www.tp-link.com/support/faq/2891/
Thanks again.
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