Deco M5 and google home/assistant

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Deco M5 and google home/assistant

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Deco M5 and google home/assistant
Deco M5 and google home/assistant
2020-10-14 02:36:29
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.4.9

Hello,

 

 

I have the following setup

 

1 x Deco M5 (US), v3, firmware 1.4.9 , served as Main Deco

3 x Deco E5 (US), v1, firmware 1.4.3, served as slaves

 

 

But when I'm trying to connect to Google Home/Assistant, I only see 3 E4 devices.

 

1. Is M5 not supported yet?

2. I tried some command with the E4, and it's not working.

 

 

anyone have the same issue?

 

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#1
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Re:Deco M5 and google home/assistant
2020-10-15 03:35:43

@armanto 

 

Hello, thanks for asking.

 

Currently, only some Deco models support Google Assistant, M5 and E4 are not on the list yet. You can refer to the FAQ links below for more details:

https://www.tp-link.com/support/faq/2892/

 

Just to confirm, do you mean you can see the 3 E4s on your Google Home/Assistant but cannot control it? May I know how did you add them to the Google Assistant? Kindly show us some screenshots if possible.

 

Good days~

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#2
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Re:Deco M5 and google home/assistant
2020-10-16 07:09:25

@TP-Link_Deco 

 

>https://www.tp-link.com/support/faq/2892/

 

but there's M5 in the example.. :)

 

 

>Just to confirm, do you mean you can see the 3 E4s on your Google Home/Assistant but cannot control it? May I know how did you add them to the Google Assistant? Kindly show us some screenshots if possible.

 

 

Yes. this is the steps:

 

 

Then

 

Choose "Works with google"

 

 

then, find and select tp-link router

 

 

 

entering, username and password, and finally authorize it

 

 

Then I got this:

 

 

 

 

 

 

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#3
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Re:Deco M5 and google home/assistant
2020-10-16 10:01:07

@armanto 

 

Hello, thanks very much for reminding. We will soon update that article we pointed yesterday as we confirmed again with our R&D that the Deco E4 latest firmware supports Google Home/Assistant now, while Deco M5 still doesn't support it.

 

Back to the issue that the Google Home/Assistant cannot control the E4, can you please confirm what kind of commands you were trying to control it, is there any error message? Below is the functionality that can be controlled via Google Home:

https://www.tp-link.com/support/faq/2891/

 

Thanks again.

 

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#4
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