VDSL connection doesn't work properly

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VDSL connection doesn't work properly

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VDSL connection doesn't work properly
VDSL connection doesn't work properly
2020-10-18 16:26:43
Model: Archer VR600  
Hardware Version: V2
Firmware Version: 0.4.0 0.9.1 v0074.0 Build 200701 Beta.71362n

I tried changing my connection from ADSL2+ to VDSL2 and it worked except that the speed went from 20Mbps to 1Mbps any fixes?

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Re:VDSL connection doesn't work properly
2020-10-21 11:17:42

@Omarrr 

Good day,

Thank you very much for your time and patience.

May I know where are you located and who is your internet service provider?

Have you tried to reset the modem and set it up again

Could you please also help me check the DSL info, such as current rate, maximum rate?—a picture would be highly appreciated;

Did the slow speed occur to both 2.4ghz and 5ghz, as well as Ethernet connection?

 

Thanks a lot.

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