Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi

Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-10-23 14:11:24 - last edited 2020-10-28 02:50:01
Hardware Version: V1
Firmware Version:

I've fitted the new adapter into the available PCIe slot on my asus rog strix b450-f  motherboard, and installed the latest drivers for both Bluetooth and WiFi. My Bluetooth seems to be working but not my WiFi - the WiFi sign in the task bar is not even showing. 

 

Hope someone can help with this! 

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1 Accepted Solution
Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi -Solution
2020-10-28 02:49:30 - last edited 2020-10-28 02:50:01

@Ovidiu_2311@Tech-newbie 

Good day,

Thanks a lot for your time and patience.

We had several feedbacks about the TX3000-e that once the computer restarted, the adapter was no longer detectable under device manager;

So your current issue is that the wireless adapter part has never been detected by the motherboard, right?

 

If yes, please refer to the following suggestions:

  1. Changed to different PCI-e slots;
  2. Update the BIOS of the computer;
  3. Get into the Windows safe mode to install the following driver for TX3000E

How to get into Windows safe mode: https://www.tp-link.com/en/support/faq/791/

Driver: https://downloadcenter.intel.com/product/189347/-Wi-Fi-6-AX200

 

Thank you very much.

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12 Replies
Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-10-24 11:00:22
I have the same problem, just bought the WiFi card.
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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi -Solution
2020-10-28 02:49:30 - last edited 2020-10-28 02:50:01

@Ovidiu_2311@Tech-newbie 

Good day,

Thanks a lot for your time and patience.

We had several feedbacks about the TX3000-e that once the computer restarted, the adapter was no longer detectable under device manager;

So your current issue is that the wireless adapter part has never been detected by the motherboard, right?

 

If yes, please refer to the following suggestions:

  1. Changed to different PCI-e slots;
  2. Update the BIOS of the computer;
  3. Get into the Windows safe mode to install the following driver for TX3000E

How to get into Windows safe mode: https://www.tp-link.com/en/support/faq/791/

Driver: https://downloadcenter.intel.com/product/189347/-Wi-Fi-6-AX200

 

Thank you very much.

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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-10-28 05:16:04

@Kathy_Z 

 

Thank you for your reply!

 

Indeed the wireless adapter was never detected by my motherboard. I have tried everything you said but i also tried to instal the wireless adapter into another computer and it worked properly, so i'm guessing it is a compability issue between my motherbord and the wireless adapter. The model of my motherbord is Asus P8B75-V.

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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-11-04 07:06:05

@Ovidiu_2311 

Thank you very much for your feedback.

We have reported the model of the motherboard of Asus to the senior engineers for further test.

And I would come back as soon as I got the updated news.

If anymore who had the same issue about Archer TX3000e/TX50e, Please feel free to post here with the model of your motherboard.

 

Your cooperation would be highly appreciated.

Thanks a lot.

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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-12-08 04:10:39
I have the same problem, my motherboard is a Asus ws c621e sage
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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-12-11 10:05:46

@fjcvalortis 

 

Have you tried all the suggestions provided by Kathy_Z? Does this adapter work fine on another computer?

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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-12-15 21:49:36

@Tech-newbie  i also just recieved the TX50E very nive care fits perfect bluetooth work fine, just the wifi is not being read by any means. 

I have a Asus Prime Z490 a  

If there is a solution someone please message me 

Thanks

 

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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-12-15 21:50:27

@fjcvalortis  Any luck finding a solution is it going to have to be a refund 

fjcvalortis wrote

I have the same problem, my motherboard is a Asus ws c621e sage

 

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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2020-12-19 17:56:07

@Tech-newbie Hello. 

 

I just had some similar issues installing my TP link TX50E. The solution for me was to put the card in another PCI E slot. Most motherboards have a shorter PCI E slot at the top. Try putting the card in that slot. 

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Re:Installed Archer TX50E PICe adapter and drivers, bluetooth working but not wifi
2021-02-09 11:12:05

@Tech-newbie Also have a problem with TX50E. It's detected and the Bluetooth works, but Wifi is just terrible;

 

2.4Ghz works, but it's slow and unstable

5GHz doesn't work at all; it connects, and the Wifi status even says connection speed is 1.2GBps, but the internet and network connections don't work at all and the connections is  lost (Not connected) after about 10 seconds

 

My mobo is Asus Prime X570-p. The trend I'm seeing here is that everyone in this thread also have an Asus motherboard.

 

Additional info:

 

- tried reinstalling drivers (both from TP-LINK and Intel websites)

- installed latest motherboard drivers and updated BIOS

- tried every PCI-e slot (including the 16x)

- tested on 2 different routers (ISP provided ZTE and Archer AX50) and the card behaved exactly the same; OK-ish on 2.4GHz, connection lost on 5GHz

- 5Ghz briefly worked on Archer AX50 when I forced channel 52 (i was testing different channel/bandwith combos) but it lost connection after 5-10 mins and failed to reconnect. Also the speeds were nowhere near AX

-  the card works on a very old asus board with Intel i5-2500 so it's a driver issue

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