wifi 6 on 2.4 GHz

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wifi 6 on 2.4 GHz

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wifi 6 on 2.4 GHz
wifi 6 on 2.4 GHz
2020-10-25 14:06:18 - last edited 2020-10-26 06:28:27
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20200827

I have a galaxy s20(wifi 6 supported) Device At the time of setup I can see wifi 6 icon on the 2.4 GHz band but after using 3 days of using it I can't see it on 2.4 GHz and 5 GHz its working fine So whats the issue?

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Re:wifi 6 on 2.4 GHz-Solution
2020-10-26 06:27:35 - last edited 2020-10-26 06:28:27

@parv 

 

Hello, the Archer AX10 only support Wi-Fi 6 for the 5GHz connection, 2.4GHz only supports 11n and it doesn't support Wi-Fi 6. Please confirm again if you were connected to the 5GHz. If possible, you may disable the 5GHz and only leave the 2.4GHz to confirm.

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Re:wifi 6 on 2.4 GHz-Solution
2020-10-26 06:27:35 - last edited 2020-10-26 06:28:27

@parv 

 

Hello, the Archer AX10 only support Wi-Fi 6 for the 5GHz connection, 2.4GHz only supports 11n and it doesn't support Wi-Fi 6. Please confirm again if you were connected to the 5GHz. If possible, you may disable the 5GHz and only leave the 2.4GHz to confirm.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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