Ax10 Not transmitting 2.4ghz only 5ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ax10 Not transmitting 2.4ghz only 5ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ax10 Not transmitting 2.4ghz only 5ghz
Ax10 Not transmitting 2.4ghz only 5ghz
2020-10-26 10:08:49
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20200827 Rel. 40928

My AX 10 was set up using both 2.4ghz and 5ghz and then I updated to latest firmware and now it only transmitting 5ghz not 2.4ghz at all. I need help because I have several smart home products that only use 2.4ghz. 

  0      
  0      
#1
Options
1 Reply
Re:Ax10 Not transmitting 2.4ghz only 5ghz
2020-11-11 02:00:40

@a.moore 

 

Hello, sorry for responding late.

 

Can you confirm if the 2.4GHz wireless LED is still flashing green on the AX10? What kind of devices in your network are connecting to the 2.4GHz, are all devices not able to detect the signal?

 

Try to log into the web UI of the AX10 and try to change the 2.4GHz wireless channel to 1/6/11, change the channel width to 20MHz, and change the security type to WPA2-PSK, AES to give it a go.

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options